System Hospitalist Medical Director

Summary

Clinician shall report to Senior Medical Director of Samaritan Medical Group (“SMG”) and/or

MEDICAL DIRECTOR DUTIES

Their Designee In Completing The Following Duties

• Provides clinician leadership in areas of Customer Experience, Growth, Performance, Recruitment, Retention, Communications, Physician/Hospital Relationships, Community Engagement and Quality.
• Serves as primary point of information and contact for SMG Administration in their department(s) and/or region; to include all Samaritan sites and hospitals. Serves on quality and operations committees, as needed. Meets regularly with clinicians and practice managers. Acts as a spokesperson and leader for SMG.
• In collaboration with assigned dyad partner Director (“the Director”), assists in defining and implementing action plans for realization of SMG and SHS goals and strategy. In collaboration with the Director and SMG Leadership implement established and continued growth of the clinician on-boarding program for new SMG clinicians in the department(s) and/or region.
• As designated or appropriate, establishes routine and effective relationships with other SMG medical directors and hospital leadership, offering clinician leadership and services as needed or required.
• In coordination with the Director, establishes goals for individual performance, and performance of the department/(s) and/or region. These may include quality/safety/HRO, productivity, finance, budget performance, outreach, and other metrics. Monitors performance dashboards for the department(s) and/or region and works with the Director to establish action plans for all areas noted to be deficient.
• Ensures clinician staffing and call coverage for all areas of responsibility. Empowered to direct staffing, coverage and resources as situations and performance direct. Leads the development and nurturing of relationships with referral providers, hospital administrators and other sources within the department(s) and/or region.
• Maintains awareness of market dynamics and communicates changes and opportunities to the AVP/Senior Medical Director and SMG administration.
• Working with Marketing, identifies and acts upon opportunities in the local communities of the department(s) to promote SMG, integrate SMG into the community and provide overall community benefit.
• Actively identifies referral source opportunities for SMG within the department(s) and/or region and develops action plans to promote referrals and growth for SMG in cooperation with Marketing.
• In collaboration with the Director, creates a culture of behavior within all SMG that embodies the PRIDE statements and SMG compact. Ensures all SMG processes focus on a positive patient experience. Ensures that the Director and practice managers/practice leads quickly and assertively address and correct any situations that do not reflect the mission, vision, and values of the organization .
• Ensures all SMG clinicians and staff are educated on the results of patient, employee and clinician satisfaction surveys. Working with clinicians and practices, develops systems for SMG that actively promote patient satisfaction with SMG clinicians and staff. Monitors patient satisfaction for all SMG offices in the department(s) and/or region, working with the Director to develop action plans as indicated.
• Provides additional services as may be reasonably required