Overview
System Engineer (Managed Service Provider)
This role is a technical and client-facing position in a growing Managed Service Provider. You will take ownership of complex issues, mentor junior engineers, lead escalations, support advanced infrastructure environments, and participate in projects. If you thrive in fast-paced MSP settings and want to sharpen your technical expertise while guiding others, this could be your next step.
What You Will Do
- Lead escalations for servers, virtualization, networking, and Windows environments
- Mentor Tier 1 and Tier 2 engineers on tickets and technical decision making
- Support client environments across on-premise and cloud systems
- Deliver proactive monitoring, incident response, and client-facing communication
- Participate in projects, migrations, and long-term IT initiatives
What You Bring
- 2 years in an MSP environment
- Strong background in Windows Server, Active Directory, and virtualization (VMware or Hyper-V)
- Solid networking skills including firewalls, VPN, VLANs, DNS, and DHCP
- Ability to mentor junior engineers and handle complex client escalations
- Strong problem-solving skills and excellent client communication
Compensation and Benefits
- $90K–$100K salary plus overtime and performance bonuses
- Simple IRA with 3 percent company match
- Company vehicle provided for onsite client visits
- Certification reimbursement and training opportunities
Base pay range
$90,000.00/yr - $100,000.00/yr
Additional compensation types
Annual Bonus
Job details
- Seniority level: Mid-Senior level
- Employment type: Full-time
- Job function: Information Technology
- Industries: IT Services and IT Consulting
Location: Smithtown, NY (remote/onsite expectations not specified). This posting is provided by Bowman Williams.
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