System Development Engineer

What you will do

• Take projects from requirements and use-case capture through proof of concept, testing, and mass deployment, then support them after release and adjust based on results.
• Break ambiguous or expanding scope into well-defined tasks, and decide where new work fits with the least disruption to existing commitments.
• Build tested, maintainable automation, services, and tooling in Java and Python, following SOLID principles and practical system design.
• Make code changes in partner teams' services through feature requests and away-team contributions.
• Design solutions that work globally from a single approach rather than region-by-region variants.
• Use internal AI-assisted tools to generate and evaluate code, writing precise instructions and critically reviewing the output.
• Read high-level and low-level design documents, and summarize key tradeoffs accurately and concisely in writing for partners and leaders.
• Collaborate with dozens of stakeholders, leaders, and partner teams on business and technical decisions.
• Diagnose problems across software, managed devices, and the network to root cause, and document your work in runbooks others can maintain.

Required Qualifications

• 3+ years building and operating production software or infrastructure automation.
• Proficiency in Java and Python, with code that follows SOLID principles and sound software design.
• Working knowledge of networking fundamentals: IP addressing, subnetting, DHCP, VLANs, and NAT.
• A proven record of personally owning a technical project from start to finish (ideation, prototyping, development, release, and post-release support), including measuring results and making adjustments.
• First-principles problem solving: the ability to decompose a complex problem into clear, executable steps.
• Demonstrated curiosity and independent learning, and willingness to learn new internal systems quickly.
• Clear, concise written communication of technical designs and tradeoffs.
• Honesty about knowledge gaps and willingness to ask for help early.
• Bachelor's degree in Computer Science, Engineering, or a related field, or equivalent practical experience.