System AdministratorLocation: Atlanta, GA, US, 30303Our company culture is built upon YKK's philosophy called the CYCLE OF GOODNESS™. We believe that providing value and being fair to our customers and our employees is what makes us a successful company in return. Guided by our core values and fundamental behaviors, we strive to foster a caring company, committed employees and challenging work that benefits our employees, customers, and communities. We offer competitive compensation packages, training and advancement opportunities. YKK AP America provides employees with a comprehensive benefits package designed to provide the security they need to enjoy life at home and at work.
By providing a high level of benefit coverage at a reasonable cost to the employee, we hope to foster a long and productive employment relationship.Summary: The System Administrator is responsible for managing business critical software and infrastructure, administering security policies, and ensuring high uptime rates. This individual will oversee local area networks, wide area networks, and various networking technologies, including but not limited to VPN, SD-WAN and Wi-Fi. Daily tasks may include configuring and enhancing cloud-based solutions, network solutions, and both cloud and local infrastructure. This individual will provide Tier 3 technical support for troubleshooting issues that are more advanced in nature and/or production critical. This person ensures all incidents and requests are analyzed, resolved and reported back within the promised timeframes and provides leadership guidance to Tier 1 and Tier 2 analysts as needed.Essential Duties and Responsibilities include the following.
Other duties may be assigned.Participate proactively in the design and architecture of robust, high-uptime and maintenance-friendly solutions in a manufacturing environmentManage, monitor and optimize existing on-premises and cloud-based systems to ensure the server and network environment meets the expected service level and business continuity requirementsSupport the documentation for both new and existing solutions and processesCrosstrain others to strengthen the IT team and create opportunities to "shift left" responsibilities to L2 and L1 teammatesAdminister servers, routers, switches, firewalls, software deployment, security updates and patchesDesign, deploy and support LANs, WANs, network segments and VPN gatewaysAssign network addresses, routing protocols and routing table configurationAssist the cybersecurity team in the monitoring and maintenance of network and system securityProvide Tier 3 support for manufacturing production systemsDesign and implement new capabilities in remote monitoring and endpoint management tools to ensure better overall performance and experience for end usersAssign configuration of authentication and authorization of directory servicesStay current on technology trends and new solutions in the marketplace to address current and future opportunities for improvementMake recommendations for future process and technology upgradesSupervisory Responsibilities: This job has no direct supervisory responsibilitiesEducation/Experience/Skills: Bachelor's degree in the computer information field required, and 5+ years of related experience; or an equivalent combination of education, certifications and experience may also be consideredAWS Cloud administration, solution architecture and design, and cost optimization (3–5 years' experience)Working skill level of networking, switches, VOIP, WAN/LAN, Servers, Wi-Fi, & VPNExperience in the setup and support of enterprise level networks (Meraki experience preferred) and firewall/SASE solutions (Fortinet experience preferred)Management of solutions in manufacturing environments with high-uptime requirementsImplement cybersecurity controls in coordination with the cybersecurity teamCurrent knowledge of emerging cybersecurity trends and challengesExperience with device imaging, setup, and configurationExperience with Microsoft Identity Management and Governance (Entra/Azure Identity Governance) or similar IMG/IGA platformsPhysical Demands: The physical demands described here are representative of those required to successfully perform the essential functions of this position. The employee must occasionally lift and/or move up to 25 pounds and is expected to use proper lifting techniques at all times. Specific vision abilities required for this role include close vision. While performing the duties of this job, the employee is frequently required to sit. The employee may occasionally be required to stand; walk; use hands to finger, handle, or feel; reach with hands and arms; climb or balance; stoop, kneel, crouch, or crawl; and talk or hear.Travel Requirements: The travel required for this position is less than 10%.Work Environment: The work environment characteristics described are representative of those encountered while performing the essential functions of this position.
Individuals are required to wear appropriate personal protective equipment (PPE) at designated times and in specified environments in accordance with established safety program requirements. The noise level in the work environment is typically moderate. While performing job duties, individuals may occasionally be exposed to moving mechanical parts.