System Administrator (Fully Remote)

• Own day-to-day help desk ticket triage and resolution.
• Configure and maintain SSO across business applications.

Key Responsibilities:

• Monitor ticket queue, triage by priority, and track SLAs.
• Configure SSO (SAML, OIDC) and manage user access.
• Prepare and execute change requests with rollback plans.

Requirements:

• 3+ years in system administration or IT support.
• Experience with identity providers and SSO protocols.
• Strong troubleshooting and communication skills.

Nice to Have:

• Experience with Okta, Azure AD, or Google Workspace.
• Scripting experience (Python, PowerShell, Bash).
• Prior experience in regulated environments.

BlueCloud

BlueCloud is a Snowflake Elite Partner and 2026 CoCo Catalyst Snowflake Partner of the Year. With 450+ consultants and 200+ enterprise transformations, we deliver data migration, engineering, and AI/ML solutions 40–50% faster.