System AdministratorOur team requires a System Administrator to support the day-to-day operation, stability, and availability of mission-critical applications. These systems support airport operations, tenants, and external users and include both enterprise and web-based applications.Provide Tier 2 and Tier 3 operational support for applications, ensuring system reliability, performance, and security.
Responsibilities include application administration, web platform support, user access management, and coordination with infrastructure and security teams.- Application Operations Support- System & Web Administration- Incident, Problem & Request Management- Change & Release Support- User Access & Security Operations- Vendor & Stakeholder Coordination- Documentation & Knowledge ManagementStable operation of applicationsTimely incident and request resolutionSuccessful application upgrades and changesUpdated operational documentationRegular system health reportsExperience in IT Applications OperationsWindows/Linux system administrationWeb administration (IIS, Apache, SSL, DNS)Service Desk and ITIL processesSystems such as SACS, IDMS, CCTV etc.Cloud platforms (Azure/AWS)Scripting (PowerShell/Bash)Operational systems experienceStandard business hours with on-call support as required. Work location on-site.SLA adherenceApplication uptimeDocumentation qualityCompliance with security and change standards