Junior Systems AdministratorRequired Skills & Experience- 3+ years of experience supporting and troubleshooting Windows operating systems in an enterprise environment. - 3+ years of experience with Windows Server environments, preferably Windows Server 2016 or newer. - Experience troubleshooting Windows print servers and printer-related issues. - Strong workstation, printer, and peripheral troubleshooting skills. - Basic understanding of TCP/IP networking and network connectivity. - Experience working within a ticketing/ITSM environment such as ServiceNow.
- Ability to troubleshoot using tools such as Event Viewer/Event Logs, application logs, and command-line utilities. - Ability to work independently, take initiative, and research solutions when encountering unfamiliar issues.Nice to Have Skills & Experience- Experience supporting Zebra printers and RF/handheld devices. - Mobile Device Management administration experience. - Basic Citrix knowledge or experience. - Active Directory user and computer administrationOverview: We are seeking a Junior Systems Administrator to provide onsite technology support within a large warehouse environment in California. This individual will primarily support second-shift warehouse operations, troubleshooting end-user devices, printers, RF equipment, Windows systems, connectivity issues, and other day-to-day IT needs.
The ideal candidate will have a strong technical foundation, excellent customer service skills, and the confidence to independently troubleshoot issues and find solutions.Schedule: 7:30 am - 4:30 pm Environment: Fully onsite, warehouse settingDay to Day Responsibilities: - Provide onsite IT and end-user support for warehouse employees during second-shift operations. - Troubleshoot Windows operating system, workstation, hardware, software, and connectivity issues. - Support and troubleshoot printers, including Windows print environments and various Zebra printer models. - Support Zebra handheld/RF devices and other mobile technology used throughout warehouse operations. - Monitor printing environments and resolve issues such as printer connectivity, print queues, and device failures. - Utilize ServiceNow to receive, manage, document, and resolve IT support tickets.
- Perform basic troubleshooting within an established Windows Server environment and verify that services and systems are operating properly. - Troubleshoot basic TCP/IP networking and connectivity issues. - Utilize available logs and command-line utilities to identify and resolve technical issues. - Provide basic mobile device management support as needed. - Perform basic Active Directory user/computer administration and file-share permission support as needed. Troubleshoot basic DNS and DHCP issues
System Admin in elk grove at Unknown Company
This position is listed as full time and onsite.