SWITCHBOARD OPERATOR I (UMP)

Switchboard Operator I (UmP)The Division of Developmental Disabilities is seeking to hire a Switchboard Operator I for the Shapiro Center located in Kankakee, Illinois to perform routine work in operating a Department of Human Services, 24-hour, facility switchboard carrying a heavy traffic load. Talks to individuals during the operation of the switchboard. Serves as receptionist and receives and sorts facility mail. Performs routine clerical tasks.Position OverviewThe Switchboard Operator I will perform routine work in operating a Department of Human services 24-hour, facility switchboard carrying a heavy traffic load.

Responds to and maintains records for emergency calls such as fire, medical, police etc. Serves as receptionist. Receives and sorts facility mail. Performs routine clerical tasks involving the operation of simple manual or automated office equipment.

Performs other duties as required or assigned which are reasonably within the duties enumerated above.Minimum QualificationsRequires knowledge, skill and mental developmental equivalent to the completion of four (4) years of high school. Qualifying state employees in the employee Upward Mobility Program may complete combinations of specific proficiency tests and training programs leading to a certificate of proficiency in lieu of the stated requirements for this classification.Conditions of EmploymentRequires the ability to work after business hours, weekends and holidays. Requires the ability to utilize office equipment, including personal computers. Requires the ability to travel in the performance of job duties.

Requires ability to pass the IDHS background check. Requires ability to pass a drug screen for drugs prohibited from recreational use under Illinois Law.About the AgencyThe Illinois Department of Human Services uplifts individuals and communities across Illinois. Our mission is to respond to the needs of all people in Illinois so they can lead healthy, safe, and enriched lives. Our values are the principles that guide us as we work to remove systemic barriers and create lasting opportunities with Compassion, Accessibility, Responsibility, and Equity.