Switchboard Operator (8am-4:30pm)

Bobby Dodd Institute Job PostingAt Bobby Dodd Institute, we believe in an inclusive world where people of differing abilities can lead more independent and purposeful lives when provided the right guidance, support and opportunities.Job Summary:Screen & route incoming calls using electronic attendant console. Provide instructions & assistance to callers within and outside the medical center.Essential Duties:Process all incoming/outgoing callsAnswer emergency calls & alarms and follow SOP regarding routing/reportingMaintain appropriate recordsPerform overhead paging services as required within the hospitalProvide general information as requested (I.e. visiting hours)Provide pager distribution within the hospital for specific VA employeesQualifications:High School Diploma/GEDExcellent written & verbal communication skillsWorking knowledge of Microsoft Excel and WordExcellent grammar and proofreading skillsMust have a good speaking voice.

Minimal typing involved to access phone directoryExcellent customer service skillsMust be able to work any rotating shift if neededMust be able to pass criminal background checkMust work well in a team environment & possess excellent organizational, interpersonal, decision-making and prioritization skills.Further Requirements:Must be able to sit for extended periods of timeMust have dependable transportation to and from workBENEFITSDental insurance and Vision insuranceEmployee assistance programFlexible spending accountHealth insuranceTwo weeks paid time off after one year / plus eleven paid federal holidays that begin at hire dateRetirement planHealth and welfare pay that is used to pay for benefits the employee chooses, such as medical, dental and visionFixed Indemnity policy to help offset medical and prescription costsBobby Dodd Institute (BDI) is an equal opportunity employer and a Drug-Free workplace. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, disability status, protected veteran status, or any other characteristic protected by law. BDI is a Vietnam Era Veterans' Readjustment Assistance Act (VEVRAA) Federal Contractor.