SVP, Regional Retail Production Leader

SVP, Regional Retail Production LeaderForum - Atlanta, GA 30327OverviewLevel Experienced Position Type Full Time Job Shift Day Education Level Bachelor's Degree Travel Percentage Up to 50% Category FinanceEssential Duties & ResponsibilitiesProduction Leadership & Financial PerformanceDevelop and execute regional retail production strategies aligned with BankSouth Mortgage's growth, profitability, and enterprise objectivesDrive year-over-year funded volume growth while maintaining disciplined pricing, margin integrity, and pull-through performanceMaintain accountability for regional P&L drivers, including volume, margins, productivity, cost containment, and revenue-producing behaviorsEstablish, monitor, and hold leaders accountable for branch and individual business plans, sales goals, and key performance indicatorsPartner closely with Executive Leaders, Operations, Accounting, and Secondary to ensure production decisions support enterprise profitability and risk toleranceRecruiting & Market ExpansionServe as the senior executive owner of the regional loan officer recruiting strategy, aligned with BankSouth Mortgage's growth, risk profile, and culturePersonally recruit, onboard, and integrate high-performing producing Loan Officers and branch leadershipCollaborate with Business Development to expand referral relationships, brand presence, and market share across target marketsSupport growth initiatives through research, market analysis, and recommendations for expansion and lead generation opportunitiesRepresent BankSouth Mortgage in the marketplace through industry involvement, professional associations, and community engagementTalent Management & RetentionLead, coach, and develop regional sales leadership and Loan Officer teams through consistent performance management and one-on-one coachingEnsure successful onboarding and early productivity of new production hires, including training on systems, products, compliance standards, and sales executionMaintain strong retention of top-performing Loan Officers through engagement, clarity of expectations, and accountabilityIdentify, develop, and succession-plan future production leadersAddress underperformance promptly and consistently in partnership with HR and executive leadershipLeadership, Culture & GovernanceModel BankSouth Mortgage's values, ethical standards, and leadership expectations across all regional operationsFoster a high-performance culture grounded in trust, transparency, accountability, and cross-functional collaborationActively contribute to enterprise strategic initiatives, philanthropic efforts, and company-sponsored sales and leadership programsAchieve strong leadership effectiveness and engagement scores through employee feedback and continuous improvementServe as a visible and respected leader representing BankSouth Mortgage within the industryOperational, Compliance & Risk AlignmentEnsure regional adherence to all applicable federal, state, investor, and agency regulations, including CFPB, FHA, VA, USDA, and GSE guidelinesPartner with Compliance, Quality Control, and Operations teams to proactively identify and mitigate operational and regulatory riskReview and provide guidance on complex loan scenarios and exceptions to ensure adherence to underwriting, investor, and regulatory requirementsEnsure consistent adoption and effective use of BankSouth Mortgage's LOS, POS, CRM, and related technologiesMaintain disciplined pipeline management to ensure loans close on time and in accordance with BankSouth Mortgage policies and proceduresReporting & AnalyticsOwn and drive regional scorecard performance, including volume, margins, recruiting, retention, operational effectiveness, and technology adoptionLeverage data analytics and reporting tools (e.g., DOMO and internal dashboards) to inform performance management, forecasting, and strategic decision-makingProvide regular performance updates, forecasts, trend analysis, and strategic insights to executive leadershipComplianceResponsible for learning, understanding and practicing required fraud prevention practice and OFAC compliance requirementsEnsure that BankSouth Mortgage adheres to all applicable federal and state regulationsMaintain confidentiality of all customer files & associated informationAssist examiners and auditors by providing required documentationMust meet all applicable state and federal licensing requirements, including NMLS eligibility where requiredSubject to background check, credit review, and regulatory screening consistent with BankSouth policyMust maintain compliance with all continuing education and licensing standardsPerformance ManagementPerformance will be evaluated using a balanced scorecard that may include:Funded loan volume growthNet margin performance and improvementRetention of top-performing producersNet recruiting gains of producing LOsTechnology adoption and operational disciplineLeadership effectiveness and employee engagement metricsCEO discretionary evaluationQualifications/ExperienceRequired QualificationsBachelor's degree or equivalent experience requiredMinimum of 10 years of progressive leadership experience in retail mortgage bankingMinimum of 5 years of successful external/outside retail mortgage origination experience with an emphasis on self-sourced businessProven success leading large, multi-market sales organizationsDemonstrated ability to recruit, onboard, and retain top-producing LOsStrong understanding of mortgage economics, pricing, margin management, and P&L driversAdvanced financial and analytical acumenBe willing to sacrifice personal gain for the good of the organizationThorough knowledge of mortgage underwriting, processing, closing and post-closing processesPossess a working knowledge of all lending programs available through BankSouth MortgageThorough understanding of all facets of a real estate transaction; remain customer service driven; responsive to client issues and concerns, and able to handle multiple tasks simultaneouslyPreferred QualificationsExecutive-level regional or divisional mortgage leadership experienceEstablished market presence and recruiting network in the SoutheastExperience leading through varying market cyclesDemonstrated success driving technology adoption and operational consistencyBankSouth Mortgage is an Equal Employment Opportunity (EEO) Employer committed to diversity in the workplace. It does not discriminate against any qualified employee or applicant on the basis of age, race, color, sex, religion, national origin, disability, protected veteran status, genetic data, gender identity, sexual orientation or other legally protected status.