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Vice President, Club Operations & Strategy

Brooklyn Kings Athletic Club

Posted 1 day ago

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Job Description

Location: New York City

Reports to: Chief Executive Officer

Employment Type: Full-Time

Compensation:

Annual Performance Bonus: 10% of salary

Benefits: Competitive benefits package and club privileges

Compensation will be commensurate with experience.

About the Company

We are a rapidly growing hospitality company developing and operating a portfolio of private racquet and athletic clubs in New York City and the Hamptons.

Our clubs sit at the intersection of sport, hospitality and community, combining exceptional athletic facilities and programming with the service standards and member experience of a world-class hospitality business.

With three clubs currently operating or opening and additional growth ahead, we are building the management infrastructure required to support a multi-property hospitality platform while maintaining the entrepreneurial pace, attention to detail and high-touch service that have defined the business to date.

The Role

We are seeking a Vice President, Club Operations & Strategy to serve as the CEO's primary operating partner across the portfolio.

This is a highly hands‑on leadership role for an exceptional operator who can move fluidly between strategy and execution.

The VP will translate the CEO's direction into action, oversee operating priorities across the clubs, support and hold property leadership accountable, build scalable systems and processes, and ensure that projects move from idea to implementation quickly and effectively.

This person should be equally comfortable walking a club with a General Manager, evaluating the member experience, implementing a new technology platform, reviewing operating performance, solving a staffing issue, negotiating with a vendor, or taking an idea from the CEO and independently turning it into an executable plan.

The objective is simple: make the organization operate better and faster while reducing the degree to which day‑to‑day execution depends on the CEO.

Key Responsibilities

Multi‑Club Operations

• Provide operating oversight across the company's portfolio of private clubs.
• Partner closely with each club's General Manager to ensure strong execution across:

- Member experience and hospitality

- Staffing and service standards

- Racquet and athletic programming

- Food & beverage

- Facilities and maintenance

- Events and partnerships

- Scheduling and capacity management

• Serve as the primary escalation point for property leadership and resolve operating issues without requiring CEO involvement wherever possible.
• Ensure consistency in operating standards across the portfolio while recognizing the unique characteristics of each club.

CEO Partnership & Execution

• Serve as the primary link between CEO direction and organizational execution.
• Translate strategic priorities and ideas into clear workplans, owners, deadlines and deliverables.
• Quickly understand the intent behind CEO direction and independently determine the steps required to execute it.
• Consolidate complex operating issues into clear recommendations and elevate only the decisions that genuinely require CEO involvement.
• Maintain visibility across the company's highest‑priority initiatives and ensure commitments are completed.
• The expectation is not simply to identify problems, but to --own their resolution.

Systems & Process Development

• Build the operating infrastructure required to scale the company beyond its current portfolio.
• Evaluate, implement and optimize systems across areas including:

- Membership management

- Court and program booking

- CRM and member communications

- Point‑of‑sale

- Payments and billing

- Scheduling

- Reporting and analytics

- Purchasing

- Staff communication

- Project management

- Standard operating procedures

• Identify recurring operational friction and develop systems, policies or processes that eliminate unnecessary manual work and decision‑making.
• Create common operating standards and best practices that can be deployed across existing and future clubs.

Hospitality & Member Experience

• Protect and continuously elevate the hospitality standards of the company.
• Regularly spend time at each property observing the member experience and identifying opportunities for improvement.
• Partner with General Managers to ensure teams deliver service that is warm, intuitive, polished and consistent with the expectations of a premium private club.
• Approach operations through the lens of the member experience: details matter, communication matters and execution matters.

Special Projects & Growth

• Lead cross‑functional initiatives that fall outside traditional property operations.
• Projects may include:

- New programming and business lines

- Technology implementations

- Strategic partnerships

- Membership initiatives

- Pricing and financial analysis

- Capital projects

- New market or location planning

• Own projects from initial concept through implementation.

Leadership & Accountability

• Create a disciplined operating cadence across the portfolio.
• Lead regular operating meetings with General Managers and other key leaders.
• Establish clear priorities, owners and deadlines and hold teams accountable for execution.
• Develop property leadership and help General Managers become increasingly autonomous operators.
• Build a culture that combines urgency and accountability with genuine hospitality and respect for people.

The Ideal Candidate

This role requires an unusual combination of hospitality instinct, operational rigor, technological fluency and entrepreneurial speed.

The successful candidate will likely have 7–12+ years of progressive operating experience, including meaningful leadership responsibility within hospitality, private clubs, luxury hotels, restaurants, fitness/wellness, experiential businesses or another high‑touch consumer environment.

Multi‑unit or multi‑property experience is strongly preferred.

We are particularly interested in candidates who are:

• High agency. You don't wait to be told every step. Once the objective is clear, you determine how to accomplish it.
• Exceptional executors. You move quickly from discussion to action and have a track record of getting complicated projects across the finish line.
• Hospitality‑minded. You instinctively notice details that affect the guest or member experience and care deeply about service.
• Systems‑oriented. You enjoy technology and understand how thoughtfully designed systems and processes make organizations more effective.
• Highly organized. You can simultaneously maintain visibility across dozens of initiatives without losing track of details.
• Commercially minded. You understand revenue, labor, margins, budgets and the financial consequences of operating decisions.
• Personable. You can build trust with everyone from hourly employees and coaches to General Managers, members, vendors and ownership.
• Low ego. No task is beneath you when something needs to get done.
• Decisive. You are comfortable making judgment calls with incomplete information and understand which decisions require escalation.
• An excellent communicator. You communicate clearly, concisely and professionally in person and in writing.
• Calm under pressure. You can operate effectively in a fast‑moving environment where priorities can change quickly.

What Success Looks Like

Success in this position will ultimately be measured by the increasing operating independence of the organization.

First 90 Days

• Develop a deep understanding of each club, its team, economics, membership and operating model
• Establish strong working relationships with each General Manager
• Understand the company's core technology and operating systems
• Assume ownership of the portfolio operating calendar and major project tracker
• Establish a consistent weekly operating cadence
• Begin absorbing day‑day escalations currently reaching the CEO

Within Six Months

• Independently manage the majority of cross‑club operating initiatives
• Significantly reduce routine operating questions reaching the CEO
• Establish clear accountability and reporting across property leadership
• Implement meaningful process and systems improvements
• Create greater consistency across the portfolio without compromising each club's identity
• Demonstrably increase the speed at which company priorities move from decision to execution

Within Twelve Months

• The CEO should no longer be the default escalation point for day‑to‑day club operations.
• The organization should operate faster, with greater consistency and accountability, while allowing the CEO to spend substantially more time on growth, strategy, capital allocation, partnerships, brand development and senior talent.

Why This Role

This is an opportunity to join a growing hospitality company at an inflection point.

The person joining us will not be inheriting a large corporate infrastructure. They will have the opportunity to help build it.

For the right candidate, this role offers significant exposure to the CEO, substantial operating responsibility from day one and the opportunity to play a central role in building a distinctive hospitality and private‑club platform

Location: New York City

Reports to: Chief Executive Officer

Employment Type: Full-Time

Compensation:

Base Salary: $140,000–$150,000

Annual Performance Bonus: 10% of salary

Benefits: Competitive benefits package and club privileges

Compensation will be commensurate with experience.

About the Company

We are a rapidly growing hospitality company developing and operating a portfolio of private racquet and athletic clubs in New York City and the Hamptons.

Our clubs sit at the intersection of sport, hospitality and community, combining exceptional athletic facilities and programming with the service standards and member experience of a world‑class hospitality business.

With three clubs currently operating or opening and additional growth ahead, we are building the management infrastructure required to support a multi‑property hospitality platform while maintaining the entrepreneurial pace, attention to detail and high‑touch service that have defined the business to date.

The Role

We are seeking a Vice President, Club Operations & Strategy to serve as the CEO's primary operating partner across the portfolio.

This is a highly hands‑on leadership role for an exceptional operator who can move fluidly between strategy and execution.

The VP will translate the CEO's direction into action, oversee operating priorities across the clubs, support and hold property leadership accountable, build scalable systems and processes, and ensure that projects move from idea to implementation quickly and effectively.

This person should be equally comfortable walking a club with a General Manager, evaluating the member experience, implementing a new technology platform, reviewing operating performance, solving a staffing issue, negotiating with a vendor, or taking an idea from the CEO and independently turning it into an executable plan.

The objective is simple: make the organization operate better and faster while reducing the degree to which day‑to‑day execution depends on the CEO.

Key Responsibilities

Multi‑Club Operations

• Provide operating oversight across the company's portfolio of private clubs.
• Partner closely with each club's General Manager to ensure strong execution across:

- Member experience and hospitality

- Staffing and service standards

- Racquet and athletic programming

- Food & beverage

- Facilities and maintenance

- Events and partnerships

- Scheduling and capacity management

- Vendor relationships

- Financial performance

• Serve as the primary escalation point for property leadership and resolve operating issues without requiring CEO involvement wherever possible.
• Ensure consistency in operating standards across the portfolio while recognizing the unique characteristics of each club.

CEO Partnership & Execution

• Serve as the primary link between CEO direction and organizational execution.
• Translate strategic priorities and ideas into clear workplans, owners, deadlines and deliverables.
• Quickly understand the intent behind CEO direction and independently determine the steps required to execute it.
• Consolidate complex operating issues into clear recommendations and elevate only the decisions that genuinely require CEO involvement.
• Maintain visibility across the company's highest‑priority initiatives and ensure commitments are completed.
• The expectation is not simply to identify problems, but to --own their resolution.

Systems & Process Development

• Build the operating infrastructure required to scale the company beyond its current portfolio.
• Evaluate, implement and optimize systems across areas including:

- Membership management

- Court and program booking

- CRM and member communications

- Point‑of‑sale

- Payments and billing

- Scheduling

- Reporting and analytics

- Vendor management

- Purchasing

- Staff communication

- Project management

- Standard operating procedures

• Identify recurring operational friction and develop systems, policies or processes that eliminate unnecessary manual work and decision‑making.
• Create common operating standards and best practices that can be deployed across existing and future clubs.

Hospitality & Member Experience

• Protect and continuously elevate the hospitality standards of the company.
• Regularly spend time at each property observing the member experience and identifying opportunities for improvement.
• Partner with General Managers to ensure teams deliver service that is warm, intuitive, polished and consistent with the expectations of a premium private club.
• Approach operations through the lens of the member experience: details matter, communication matters and execution matters.

Special Projects & Growth

• Lead cross‑functional initiatives that fall outside traditional property operations.
• Projects may include:

- New programming and business lines

- Technology implementations

- Strategic partnerships

- Membership initiatives

- Vendor selections

- Pricing and financial analysis

- Capital projects

- Operating model development

- New market or location planning

• Own projects from initial concept through implementation.

Leadership & Accountability

• Create a disciplined operating cadence across the portfolio.
• Lead regular operating meetings with General Managers and other key leaders.
• Establish clear priorities, owners and deadlines and hold teams accountable for execution.
• Develop property leadership and help General Managers become increasingly autonomous operators.
• Build a culture that combines urgency and accountability with genuine hospitality and respect for people.

The Ideal Candidate

This role requires an unusual combination of hospitality instinct, operational rigor, technological fluency and entrepreneurial speed.

The successful candidate will likely have 7–12+ years of progressive operating experience, including meaningful leadership responsibility within hospitality, private clubs, luxury hotels, restaurants, fitness/wellness, experiential businesses or another high‑touch consumer environment.

Multi‑unit or multi‑property experience is strongly preferred.

We are particularly interested in candidates who are:

• High agency. You don't wait to be told every step. Once the objective is clear, you determine how to accomplish it.
• Exceptional executors. You move quickly from discussion to action and have a track record of getting complicated projects across the finish line.
• Hospitality‑minded. You instinctively notice details that affect the guest or member experience and care deeply about service.
• Systems‑oriented. You enjoy technology and understand how thoughtfully designed systems and processes make organizations more effective.
• Highly organized. You can simultaneously maintain visibility across dozens of initiatives without losing track of details.
• Commercially minded. You understand revenue, labor, margins, budgets and the financial consequences of operating decisions.
• Personable. You can build trust with everyone from hourly employees and coaches to General Managers, members, vendors and ownership.
• Low ego. No task is beneath you when something needs to get done.
• Decisive. You are comfortable making judgment calls with incomplete information and understand which decisions require escalation.
• An excellent communicator. You communicate clearly, concisely and professionally in person and in writing.
• Calm under pressure. You can operate effectively in a fast‑moving environment where priorities can change quickly.

What Success Looks Like

Success in this position will ultimately be measured by the increasing operating independence of the organization.

First 90 Days

• Develop a deep understanding of each club, its team, economics, membership and operating model
• Establish strong working relationships with each General Manager
• Understand the company's core technology and operating systems
• Assume ownership of the portfolio operating calendar and major project tracker
• Establish a consistent weekly operating cadence
• Begin absorbing day‑day escalations currently reaching the CEO

Within Six Months

• Independently manage the majority of cross‑club operating initiatives
• Significantly reduce routine operating questions reaching the CEO
• Establish clear accountability and reporting across property leadership
• Implement meaningful process and systems improvements
• Create greater consistency across the portfolio without compromising each club's identity
• Demonstrably increase the speed at which company priorities move from decision to execution

Within Twelve Months

• The CEO should no longer be the default escalation point for day‑to‑day club operations.
• The organization should operate faster, with greater consistency and accountability, while allowing the CEO to spend substantially more time on growth, strategy, capital allocation, partnerships, brand development and senior talent.

Why This Role

This is an opportunity to join a growing hospitality company at an inflection point.

The person joining us will not be inheriting a large corporate infrastructure. They will have the opportunity to help build it.

For the right candidate, this role offers significant exposure to the CEO, substantial operating responsibility from day one and the opportunity to play a central role in building a distinctive hospitality and private‑club platform

Is this job a match or a miss?

This advertiser has chosen not to accept applicants from your region.

SMBC Group is a top‑tier global financial group. Headquartered in Tokyo and with a 400‑year history, SMBC Group offers a diverse range of financial services, including banking, leasing, securities, credit cards, and consumer finance. The Group has more than 130 offices and 80,000 employees worldwide in nearly 40 countries. Sumitomo Mitsui Financial Group, Inc. (SMFG) is the holding company of SMBC Group, which is one of the three largest banking groups in Japan. SMFG's shares trade on the Tokyo, Nagoya, and New York (NYSE: SMFG) stock exchanges.
In the Americas, SMBC Group has a presence in the US, Canada, Mexico, Brazil, Chile, Colombia, and Peru. Backed by the capital strength of SMBC Group and the value of its relationships in Asia, the Group offers a range of commercial and investment banking services to its corporate, institutional, and municipal clients. It connects a diverse client base to local markets and the organization's extensive global network. The Group's operating companies in the Americas include Sumitomo Mitsui Banking Corp. (SMBC), SMBC Nikko Securities America, Inc., SMBC Capital Markets, Inc., SMBC MANUBANK, JRI America, Inc., SMBC Leasing and Finance, Inc., Banco Sumitomo Mitsui Brasileiro S.A., and Sumitomo Mitsui Finance and Leasing Co., Ltd.
The anticipated salary range for this role is between $132,000.00 and $170,000.00. The specific salary offered to an applicant will be based on their individual qualifications, experiences, and an analysis of the current compensation paid in their geography and the market for similar roles at the time of hire. The role may also be eligible for an annual discretionary incentive award. In addition to cash compensation, SMBC offers a competitive portfolio of benefits to its employees.
**Role Description**
The Vice President of Confirmations will be a senior member of the Capital Markets Derivative Operations team, supporting daily confirmations processes for Capital Markets derivative trading business as well as provide support for the derivative business conducted by group companies in New York, London, and Hong Kong. This role will closely partner with Front Office, Back Office, and IT to deliver on business objectives.
The Derivative Operations group handles operations for Capital Markets and is comprised of 4 key functions: Sales Middle Office, Confirmations, Settlements, and Margin. The Confirmations team actively manages trade‑documentation processes while actively monitoring daily risks. The function is focused on remaining current with industry standards and regulations. The team continues to evolve in its risk‑mitigation framework and technology agenda.
This is a primarily remote position, with occasional requirements to work from the office.
**Role Objectives** :
+ Lead a team of Confirmations professionals in ensuring timely dispatching of confirmations and execution with counterparts
+ Identify and escalate breaks as needed
+ Understand and ensure compliance with relevant regulatory requirements
+ Proficiency using various industry‑standard platforms as well as proprietary systems
+ Identify opportunities for process improvements and implement changes to enhance efficiency and accuracy
+ Actively contribute to and test projects related to system enhancements and new industry initiatives and products
+ Maintain accurate documentation for all group‑owned controls and processes
+ Act as a liaison for senior management on confirmation‑related issues
+ Develop and cross‑train team members to effectively manage daily operations, provide coverage, and participate in relevant initiatives and projects
+ Manage the direction and productivity of the team by establishing clear goals and objectives, setting priorities, and providing guidelines and recommendations for approach to ensure team success. Establish benchmarks and performance milestones for measuring tangible results
**Core Competencies/Skills** :
+ Knowledge of regulatory control and risk frameworks applicable to Operations
+ Forward thinker who seeks to improve business processes that deliver better service to stakeholders
+ Excellent verbal and written communication skills with ability to articulate concepts and ideas to diverse audiences
+ Project‑management experience is preferred but not required
+ Ability to balance BAU requirements of the role with the ongoing strategic development of the function
+ High‑level customer service mindset with a commitment to supporting both internal and external stakeholders
+ Must have the ability to independently assess a situation and formulate and articulate an approach
**Qualifications and Skills**
+ 7+ years of experience in financial services
+ 5+ years of proven supervisory experience
+ 3+ years of experience working in Confirmations/Documentation capacity
+ BA/BS required
+ Degree in Finance, Accounting or related discipline is preferred
+ Proficiency in Microsoft Office (Word, Excel, PowerPoint, etc.)
SMBC's employees participate in a Hybrid workforce model that provides employees with an opportunity to work from home, as well as, from an SMBC office. SMBC requires that employees live within a reasonable commuting distance of their office location. Prospective candidates will learn more about their specific hybrid work schedule during their interview process. Hybrid work may not be permitted for certain roles, including, for example, certain FINRA‑registered roles for which in‑office attendance for the entire workweek is required.
SMBC provides reasonable accommodations during candidacy for applicants with disabilities consistent with applicable federal, state, and local law. If you need a reasonable accommodation during the application process, please let us know at
EOE, including Disability/veterans

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About Parexel
Parexel is a leading global clinical development partner delivering insights‑driven clinical and consulting solutions to the life sciences industry. With 22,000+ employees worldwide, we partner with biopharmaceutical companies and research sites to design and deliver patient‑focused clinical trials that broaden access and make research a care option for anyone, anywhere.
We work with focus, agility, and shared purpose -- moving with urgency to address patient needs and accelerate the delivery of new therapies. We embrace bold thinking, adapt quickly to change, and continually raise the bar for the speed and quality of clinical research. We are expanding our team and seeking talented individuals to help drive industry‑leading innovation, With Heart(R).
About the Role
We are seeking a Vice President, Commercial Strategy to join our team in a remote capacity. As Vice President, Commercial Strategy, you will drive new business growth and strategic market positioning for Parexel by leading commercial strategy initiatives, analyzing market opportunities, and guiding high‑impact bid pursuits. This position plays a critical role in shaping Parexel's competitive positioning, enhancing client relationships, and accelerating revenue growth. You'll collaborate with cross‑functional teams across sales, operations, and technical functions, leverage industry insights to identify strategic opportunities, and contribute to business development from opportunity identification through successful award.
You'll join a fast‑paced, growth‑oriented environment focused on making a meaningful impact through strategic commercial initiatives, client relationship development, and competitive market analysis. With diverse teams and continuous learning opportunities, the Vice President, Commercial Strategy can expand influence across the organization and drive transformational business outcomes.
Key Responsibilities
+ Participate in bid triage discussions to evaluate incoming opportunities, assess strategic fit, and align pursuits with corporate objectives
+ Conduct comprehensive market and competitive analysis to identify, qualify, and prioritize high‑value opportunities that align with Parexel's capabilities and growth strategy
+ Provide expert guidance and coaching to bid teams on high‑profile RFI and RFP opportunities, ensuring competitive and compelling sales messaging that differentiates Parexel and drives successful outcomes
+ Collaborate closely with sales teams, technical experts, and operational colleagues to understand client requirements, assess opportunity scope, and develop winning strategies
+ Prepare bid teams for client presentations and interactions through constructive feedback and strategic positioning to maximize Parexel's competitive advantage
+ Extract and disseminate lessons learned from wins and losses across the organization to continuously improve commercial effectiveness and bid pursuit outcomes
+ Monitor industry trends, policy changes, regulatory developments, and emerging technologies that may impact Parexel's market positioning and competitive strategy
+ Participate in bid pursuits and client engagements as needed to strengthen relationships and represent Parexel's strategic capabilities
+ Represent Parexel at industry conferences and events to stay informed on market developments, engage with customers, and enhance Parexel's industry visibility
+ Lead or participate in internal initiatives to optimize commercial hit rate and enhance bid pursuit effectiveness
+ Collaborate with Sales Operations and business leaders on analysis of wins and losses, and development and dissemination of key commercial insights
+ Participate in development of training materials and resources on commercial strategy and bid pursuit best practices
Candidate Profile
You'll thrive in this role if you bring:
+ Exceptional interpersonal, verbal, and written communication and presentation skills that inspire confidence and drive engagement
+ Advanced negotiation, influencing, and persuasion capabilities with the ability to shape strategy and drive stakeholder alignment
+ Demonstrated leadership and ability to influence multiple stakeholders across functions to set strategy and oversee successful implementation
+ Strong business acumen and strategic thinking with the ability to identify market opportunities and competitive positioning
+ Executive presence with the ability to build trusted relationships and interface effectively with external clients and internal employees at all organizational levels
+ Strong analytical, problem‑solving, and decision‑making skills combined with creativity and strategic insight <**--- truncated **