Providing essential customer service support, the full-time remote Surplus Lines Tax & Compliance Specialist will manage client communications, process surplus lines tax reports, and ensure compliance with regulations while collaborating with various stakeholders. Key responsibilities: Manage client communications by responding to inquiries, billing questions, and payment confirmations Prepare, process, and distribute surplus lines tax reports and filing confirmations to clients Communicate with state regulators to ensure compliance with surplus lines requirements and regulations Required qualifications: High school diploma or equivalent required Minimum of 2 years of surplus lines tax filing experience required Proficient in Microsoft Office Suite, including advanced Excel skills Strong customer service orientation with a passion for problem-solving Collaborative team player with a commitment to supporting colleagues and team success