United States Digital Space LLC in NYC is seeking a Support Systems Lead to own and scale the tools our support team relies on. You’ll configure Zendesk, automate workflows, and ensure self-service and AI-driven support stay current as the product grows.
You’ll partner with Engineering and Operations to design entry points, routing, and integrations, spot bottlenecks, and drive migrations when platforms change.
#J-18808-LjbffrSupport Systems Lead - Scale Support with AI & Automation in Remote at Unknown Company
This position is listed as full time and onsite.