Support Staff Manager

Support Staff Manager (VT or Experienced Veterinary Assistant)Lead. Mentor. Inspire.

Make a Difference.Are you a natural leader who loves developing people just as much as caring for patients?Galaxy Vets is looking for a Support Staff Manager to lead our incredible team of Veterinary Technicians and Veterinary Assistants. This is more than a management position—it's an opportunity to build a thriving team, create an exceptional workplace culture, and help shape the future of veterinary medicine.If you're passionate about coaching others, improving workflows, and working alongside your team in a fast-paced hospital, we'd love to meet you.What You'll DoAs our Support Staff Manager, you'll wear two important hats: clinical leader and people leader. This is a hands-on leadership role—you'll continue working on the hospital floor alongside your team for approximately 30 hours each week, providing patient care, supporting workflows, mentoring staff in real time, and stepping in wherever you're needed.

Outside of your clinical shifts, you'll focus on leading, developing, and growing our support staff team.Then continue with your bullet list:Lead, mentor, and develop Veterinary Technicians and Veterinary AssistantsCreate efficient schedules that keep our hospital running smoothlyRecruit, interview, hire, and onboard new team membersProvide coaching, feedback, and performance developmentBuild a positive, accountable, and engaged team culturePartner with doctors and leadership to improve workflow and patient careEnsure operational excellence while maintaining exceptional patient and client careWe're Looking For Someone WhoLoves developing people and helping others succeedLeads by example and isn't afraid to jump in when neededThrives in a fast-paced veterinary environmentCommunicates with empathy, professionalism, and confidenceEnjoys solving problems and improving processesCan balance patient care with operational leadershipQualificationsRequiredVeterinary Technician (preferred) or an experienced Veterinary AssistantStrong clinical veterinary experienceLeadership, mentoring, or supervisory experienceExcellent communication and conflict resolution skillsStrong organizational and time-management abilitiesAbility to coach, motivate, and hold team members accountableWhy Galaxy Vets?At Galaxy Vets, we're on a mission to return veterinary medicine to veterinary professionals while reducing burnout across the industry.We believe great hospitals start with great teams. That's why we invest in our people through leadership development, continuous learning, collaboration, and a culture where every voice matters.When you join Galaxy Vets, you'll have the opportunity to make a lasting impact—not only on patients and clients, but on the careers of the people you lead.What Success Looks LikeYou'll help create a hospital where:Team members feel supported and engagedNew hires are set up for long-term successSchedules are efficient and balancedCommunication is clear and respectfulPatient care remains exceptionalPeople genuinely enjoy coming to work every dayReady to Lead the Future of Veterinary Medicine?If you're looking for a career where you can combine your clinical expertise with leadership, mentorship, and operational excellence, we'd love to hear from you.Apply today and help us build something extraordinary.