Support Staff (55207)

Support StaffCrestone - Pueblo, CO 81001 Start Date 07/13/2026OverviewSalary Range $17.22 - $17.22 Hourly Position Type Full Time Job Shift Day Education Level High School Travel Percentage Up to 25% Category Admin - ClericalDescriptionHealth Solutions is a premier wellness center focused on whole person care. With over 400 employees in Southern Colorado, you would be joining a mighty team of support and administrative staff, clinicians, physicians, nurses, and others in our efforts to improve the health and wellbeing of our community.We're hiring full-time Support Staff Front Desk to work at our Crestone Facility 41 Montebello.Shift:Monday and Tuesday 7:30-4:30Wednesday 9:30-6:30Thursday: 10:30-7:30Friday: 8:30-5:30What You'll Be DoingAs a member of the Support Staff Front Desk, you would be working in a fast-paced behavioral healthcare and addiction recovery practice. Creating and sustaining positive, compassionate interactions with clients and co-workers, and providing high quality service will be central to the work you do.

Your attention to detail and problem-solving skills will be important to your responsibilities.RESPONSIBILITIES: As a Support Staff-Front Desk under the supervision of the Director and Supervisor you will:Provide exemplary customer serviceWork hours that cover agency hours (hours may vary by location and programmatic needs)Cover front desk receptionOperate phones/phone systemScan and uploads records to the electronic health recordVerify client payer eligibilitySchedule client appointments as requestedProcess Release of Information requestsBalance cash drawer/boxMaintain client electronic health records as neededComplete client phone enrollmentsComplete other departments' job requests as neededCover at various locations as assignedRecord data electronically and communicate with clientsPerform other duties as assigned by supervisorPhysical Requirements:Requires standing, sitting and walking for prolonged periods of timeRequires occasional drivingOccasionally lifts and carries items up to 20 poundsRequires working under stress in emergency situationsOccasional exposure to communicable diseases and bodily fluidsRequires frequent use of a computer, phone and other equipmentWhat You'll Like About UsCompetitive pay $17.22 Hourly (Dependent on experience, certification and shift)Generous benefits package. For most positions, includes paid holidays, generous PTO, EAP, tuition reimbursement, retirement, insurances, FSA, and a premier wellness programInsurance: Medical, Dental, and Vision, with low deductibles. Also, Wellness benefits program available.HS Funded: EAP, LifeLock, Ask Charlie, Life and AD&D, LTDRetirement 403(b) with employer match up to 6%Additional Insurance: FSA, Voluntary Life, Sun Life Voluntary benefits, and pet insuranceFlexible work scheduleQualificationsWhat we're looking For—The Must-HavesHigh school diploma or GED equivalentOne year of receptionist experience, including basic computer and keyboarding skillsExcellent interpersonal relationship skillsDemonstrated understanding of appropriate boundariesDemonstrated flexibilityColorado driver's license and access to reliable transportation during work hoursMust be able to travel to Trinidad & Walsenburg as neededWhat we'd Like to See in you—the Nice-to-HavesMedical support experienceSpanish language skillsHealth Solutions expects all staff toAdapt to change in the workplace and use change as an opportunity for innovation and creativity.Take ownership of problems, brainstorm problem resolutions, and use sound judgment in selecting solutions to problems, and demonstrate consistent follow through.Possess the job knowledge and skills to perform the fundamental job functions, and willingly assume greater responsibility over time regarding the scope of work.Inspire and model collaborative teamwork and Human Kindness; andDemonstrate accommodation, politeness, helpfulness, trust building, appropriate boundaries, and flexibility in customer service.Must already be authorized to work in the US; sponsorships not available.Closing Date: 10/09/2026 EOE, M/F