Support Services Coordinator - FTWinston Salem, NC 27106; Morganton, NC 28655OverviewPosition Type: Full Time Education Level: 2 Year DegreeDescriptionThe Foster Care to Permanency (FC2P) Support Services Coordinator is responsible for the management of family foster care and adoption case records and administrative support for Foster Care to Permanency staff. These duties include the coordination of client records, data systems, and workflow.Primary Job FunctionsDuties:Process all foster care/adoption applications for assigned Hub(s) and obtain assignments from Supervisors; data entry information into ECHO and/or BintiPerform Criminal Records checks for all new applications and upload into Binti database; confirm information provided to obtain Adam Walsh Child Abuse/Neglect checks and Out of State CRCs; follow-up to make sure these documents are obtained; data entry/scan/upload information into BintiAssignment of Specialist letters to applicants; update information in database system(s)Process approved foster care licenses, data entry/scan/upload to ECHO and/or Binti, with notification to assigned SpecialistManaging family client records for Foster Care to Permanency including new case set up and follow-up on missing itemsProcessing and filing of all case documentation for services provided to clientsSubmit family referrals matched with specific children and recording in ECHO and/or BintiSubmitting RILs and fingerprints to State office for approval and subsequent coordination/follow-up; data entry/scan/upload to BintiPrepare foster care service contracts for children in care and follow-up with DSS for those contracts not received; scan/upload to BintiProcessing of foster care licensing packets and adoptive pre-placement assessment packets and verification of required documentation; data entry into ECHO and/or BintiSubmitting approval letters to families upon receipt of licensure from StatePreparation and submission of monthly expiration reports for foster care and adoptionCompiling client records according to the procedures required to comply with guidelines for accreditation, licensure, local area mental health entities, or other appropriate funding sourcesAssist with office and building maintenance including, but not limited to, ordering office supplies, assisting with mail, office equipment, facility maintenance reports, and coordination of room use/ reservations.Assist with CHS events related to foster care to permanency services as neededAssist as needed for Hub support coverage or as assignedProvide assistance to clients and other visitors in the office areaQualificationsEducation, Licenses & Certifications: - Some college experience required; four-year college degree preferredExperience: - A minimum of two years' office coordination experience is preferredCompetenciesSkills and Proficiency in: - Strong organizational skills, resources development and budget development experience a plusStrong working knowledge of human service systems for youth, young adults, and families and an ability to bring together and collaborate with diverse community partnersExcellent oral and written communication skills with proven effective organizational and time management skillsIntermediate computer skills (Microsoft Applications as well as electronic data systems, time sheets, expense reports, use of virtual platforms for meetings)Ability to: - Ability to work independently from a home office and maintain adherence to deadlines.Must be physically able to use standard office equipment such as computers, telephones, photocopiers, filing cabinets and fax machinesMust be physically able to transport clients in own vehicle, conduct on-site visits, and able to lift/move up to 25 pounds while supporting needs of the clientsFrequent travel requiredAvailability for occasional evening and weekend hoursMaintain a valid North Carolina driver's license, adequate auto insurance, and have access to an operating vehicle to attend to CHS businessSchedule ExpectationsThis position is a salary exempt job that will require some weekends, and evenings work. Along with working our standard scheduled week.
The ability to work flexible hours is required to meet business needs. If working remotely, will be required to be available by telephone and email during specified hours as required. Frequent travel required to conduct business-related activities.Physical Effort and Work EnvironmentReasonable accommodations will be made for individuals with disabilities.
- 0%-24% - 25%-49% - 50%-74% - 75%-100%Sitting: Will remain in a seated position.Fingering/Grasping: Will perform repetitive tasks to include keyboarding, handwriting and equipment operation.Standing/Walking: Will move about from one area of the workplace to another.Climbing/Stooping/Reaching: Will bend, twist, squat, stoop, kneel, crouch and reach at or above shoulder level.Lifting: Will lift and carry objects up to 25 lbs.Pulling/Pushing: Will transport loads of up to 40 lbs.Work Environment: Will work in office/care facility/ home environment; with possible exposure to communicable diseases and/or uncontrolled situations.