Linktree is hiring a Support Operations Manager for a 12-month fixed-term role, in-office in Los Angeles or San Francisco. You will own systems, processes and data powering support for 70+ million users, partnering with Customer Support, Product, Engineering and Trust & Safety to design workflows, staffing, AI tooling and playbooks.
You will drive BPO partnerships, workforce planning, AI/automation initiatives and metrics reporting to elevate service levels while controlling costs.
#J-18808-LjbffrSupport Operations Lead (12-Month) - Remote & Impact in workfromhome at Unknown Company
This position is listed as full time and onsite.