About the job
Mercor connects elite creative and technical talent with leading AI research labs. Headquartered in San Francisco, our investors include Benchmark , General Catalyst , Peter Thiel , Adam D'Angelo , Larry Summers , and Jack Dorsey .
Position: Customer success / support operations Evaluator Type: Contract Compensation: $80–$120/hour Location: Remote
Responsibilities
- Evaluate AI-generated artifacts against domain-specific quality rubrics.
- Identify factual, aesthetic, and presentation errors in documents, spreadsheets, and slide decks.
- Provide clear, structured written feedback to improve AI outputs.
- Collaborate with teams to ensure high-quality deliverables.
- Work independently and asynchronously to meet deadlines.
Qualifications
Must-Have
- 5+ years of relevant professional experience in Customer success / support operations.
- Native or professional fluency in English.
- Highly proficient in Microsoft Office and Google Workspace , especially Slides.
Preferred
- Advanced degree ( Master's or higher) from a reputable institution.
Support Operations Expert - Fully Remote | Upto $120/hr in workfromhome at Unknown Company
This position is listed as contract and able to be worked remotely.