Support Engineering-Field Service RepresentativeProvides global technical support of company products at customer sites and locations. Supports solutions to emerging customer requirements to ensure product safety, integrity and supportability. Monitors customer products status and operational issues.
Troubleshoots and resolves product maintenance and operational and/or fleet reliability issues. Assists with support of customer action plans and coordinates resources regarding airplane-on-ground (AOG) or non-mission capable (NClient) situations. Assists with engaging company resources to prevent and resolve in-service technical problems.
Supports the development and execution of customer support plan, provides technical advice to simple inquiries, and supports ad hoc training.Required Qualifications:Experience with electronics, electronic components, mechanical, and/or mechanical componentsExperience with parts procurement, inventory management, or logisticsProficiency in MS Excel and MS WordWilling and able to travel domestically up to 20% of the timePreferred Qualifications:Experience as a field service representativeExperience working in a technical or engineering environmentExperience in factory equipment or factory automationAbility to work effectively and safely in an elevated environment using lifts and ladder platformsAbility to move and pack items weighing up to 25lbs unassistedExperience with fabrication, soldering, and/or repairs or mechanical or electrical componentsExperience with parts procurement, inventory management, shipping & receiving, and/or international exportingExperience with inventory management softwareExperience coordinating and monitoring organizational laboratory compliance standards such as safety or ESD
Support Engineering-Field Service Representative 2 in saint louis at Unknown Company
This position is listed as full time and onsite.