- Act as a crucial link between global engineering teams and internal product developers, owning incoming technical issues and pinpointing root causes.
- Identify whether issues stem from the product, infrastructure, or third-party integrations, and provide workarounds, bug reports, or escalations.
- Capture insights and publish solutions following KCS principles, and share user feedback with internal product teams to shape future improvements.
Support Engineer (TeamCity) (Fully Remote) in workfromhome at Unknown Company
This position is listed as full time and onsite.