Support Engagement Lead – Data Platform (Azure & Databricks)

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Role Overview:

We are seeking a strong Data Engineering Lead with support engagement experience to manage and enhance a Data Platform built on Azure and Databricks . This role requires a hands-on leader who can stabilize, optimize, and mature platform operations through structured processes and automation.

Key Responsibilities:

• Incident & Communication Management – Ensure quick resolution, RCA, and transparent stakeholder updates.
• Proactive Monitoring & Optimization – Improve performance, cost, and reliability.
• Data Quality & Governance – Enforce data integrity, lineage, and compliance.
• Change & Release Management – Streamline deployments and minimize disruptions.
• Reporting & Continuous Improvement – Track KPIs, resolve recurring issues, and drive efficiency.
• Knowledge Management – Maintain documentation, SOPs, and training for seamless operations.
• Automation & Monitoring – Implement self-healing mechanisms and reduce manual overhead.

Qualifications:

• 8+ years in data engineering & platform support , with expertise in Azure & Databricks .
• Strong knowledge of incident management, performance tuning, and data governance .
• Hands-on experience with SQL, Python, Spark, and CI/CD pipelines .
• Familiarity with monitoring tools (Azure Monitor etc.) and automation frameworks .
• Excellent communication and stakeholder management skills.

Seniority level

• Seniority level

  Mid-Senior level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Information Technology

• Industries

  IT Services and IT Consulting

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