Support Associate - Soma

Position Overview

Support Associate - Soma
Location: 452 Oakbrook Center, Oak Brook, IL
Flexible schedule: 4-20 hours/week, including day, evening, and weekend shifts
Salary: $15.00 to $18.75 per hour. Wage determined based on qualifications.

Seniority level: Entry level

Employment type: Part‑time

Industry: Retail

Responsibilities

• Process merchandise: ensure items are stored, ticketed, and easily located for replenishment; reorganize merchandise to maximize stock space.
• Prepare new products for sale: properly merchandise and represent them in a timely manner.
• Enter receiving documents into the computer system; reconcile merchandise invoices and complete store-to-store transfers and locate requests accurately.
• Handle visual packet materials, props, signage; store stockroom hardware, hangers, sign holders, etc.
• Participate in pricing changes and markdowns.
• Assist with visual directives (floorsets, window changes, visual presentations, signage placement) as directed.
• Support “Most Amazing Personal Service” (MAPS) principles, providing a cohesive omni‑channel experience.
• Promote an inclusive, collaborative approach to problem solving.
• Seek personal developmental opportunities and solicit feedback.
• Assist with boutique cleanliness and organization.
• Other duties as assigned.

Competencies

• Culture – living the company values and guiding principles.
• Complexity – making sense of complex, high‑volume information to solve problems.
• Planning – prioritizing work to meet commitments aligned with goals.
• Organizational savviness – navigating policy and people dynamics.
• Courage – addressing difficult issues, speaking up.

Qualifications

• High‑school diploma or equivalent.
• Previous stock or cashier experience preferred.
• Minimum 18 years of age.
• Excellent communication and customer‑service skills.
• Strong organizational skills; ability to multitask in a fast‑paced environment.
• Adaptability to technology provided by the company.
• Ability to work primarily standing during the shift.
• Ability to work quickly within strict timelines.
• Strong teamwork and collaboration.
• Desire for visual merchandising and product‑placement techniques.
• Comfortable wearing a headset during communication.
• Regular attendance essential; flexible schedule including nights, weekends, holidays required.

Physical Requirements

• Constant walking/standing: 67‑100 % of an 8‑hour shift.
• Occasional lifting up to 50 lbs: 1‑33 % of shift.
• Frequent climbing: 34‑66 % of shift.

Benefits

Part‑time associates may participate in the Company’s employee assistance program and employee discount program. Visit our Careers page for more information.

EEO Statement

Chico’s FAS, Inc. is an equal‑opportunity employer. We do not discriminate on the basis of race, color, religion, marital status, age, national origin, ancestry, physical or mental disability, pregnancy, childbirth, lactation, genetic information, gender, sexual orientation, gender identity or expression, military service, veteran status, or any other category protected under federal, state, or local law.