Keyloop is seeking a Tier 1 Support Analyst to own and resolve customer cases, communicating across a global team. The role requires strong analytical and problem-solving skills, with an emphasis on service excellence and knowledge sharing.
Work hours are 8:30-5:30 UK time (2:00-11:00 pm India) as part of a flexible, customer-focused operation. The candidate will collaborate with multiple teams to ensure timely resolutions and continued customer satisfaction.
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