Supervisor Laboratory Technical Operations Hospitals & Clinics, Chemistry and for Mass Spectrom[...]

Job Summary

Department: 60901 Wake Forest Baptist Medical Center – Lab

Status: Full time

Benefits Eligible: Yes

Hours Per Week: 40

Schedule: Monday through Friday, 8:00 AM – 5:00 PM

Pay Range: $41.10 – $61.65

Position Highlights:

• Chemistry and Mass Spectrometry
• Full-Time, 40 hours per week
• Schedule: Monday through Friday, 8:00 AM – 5:00 PM
• Location: Winston Campus

Major Responsibilities

• Assumes responsibility for day‑to‑day operations of the department, providing work direction, expertise, and guidance to staff; oversees clinical laboratory testing, evaluation of results, and testing proficiency.
• Actively participates in projects to meet strategic initiatives, including implementation and development of quantitative outcomes.
• Monitors budget compliance, analyzes laboratory fiscal needs, departmental performance, and takes action to address variances.
• Collaborates and implements performance improvement processes to optimize teammate engagement, physician and patient satisfaction.
• Ensures quality, regulatory, accreditation, compliance and competency standards are met; ensures compliance with current policies, procedures and standardization and/or consolidation decisions.
• Coordinates orientation, training and competency testing of staff and/or students; maintains competency as needed in test systems and processes in defined discipline for area of responsibility; serves as technical resource for staff.
• Complies with the quality plan, implements and monitors quality indicators; reviews laboratory results for quality, accuracy and validity; documents and implements corrective action as appropriate.
• Selects, coaches and develops team; sets clear expectations to inspire and motivate the team; manages performance by recognizing achievement, providing feedback, and administering progressive discipline when necessary; recommends hiring, compensation changes, promotions, corrective action decisions and terminations.
• Responsible for understanding and adhering to the organization’s Code of Ethical Conduct and ensuring that people actions, and the actions of employees supervised, comply with the policies, regulations and laws applicable to the organization’s business.

Licensure, Registration, And/or Certification Required

• Medical Laboratory Scientist (MLS) certification issued by the American Society for Clinical Pathology Board of Certification (ASCP BOC), or
• Medical Technologist (MT) certification issued by the American Society for Clinical Pathology (ASCP) or equivalent accrediting agency.

Education Required

Bachelor’s degree in clinical laboratory sciences, medical technology or equivalent.

Experience Required

Approximately 3 years of experience in technical laboratory services and operations.

Knowledge, Skills & Abilities Required

• Demonstrated leadership skills including project management, decision making, delegation, team building, customer service and conflict resolution.
• Ability to grow leaders through coaching, guidance and development planning.
• Advanced knowledge of regulatory compliance, accrediting and licensing agency requirements.
• Current knowledge of medical and technical advancements to plan for future growth and development.
• Intermediate computer skills, including knowledge and experience with laboratory information systems.
• Excellent organization and communication skills.

Physical Requirements And Working Conditions

• Operates all equipment necessary to perform the job.
• Frequently lifts up to 10 lbs.; occasionally lifts up to 50 lbs.
• Must be able to sit, stand, walk, twist and bend the majority of the workday.
• May be exposed to mechanical, electrical, and/or infectious agents.
• Will be exposed to human blood and body fluids.
• Must wear appropriate safety protection (laboratory coat, gloves, gowns, eye protection).
• Must be able to handle stressful situations calmly and professionally.
• May be required to travel; therefore may be exposed to inclement weather and adverse road conditions.

Benefits and Compensation

• Base compensation listed within the pay range based on qualifications, skills, relevant experience and training.
• Premium pay such as shift, on call, and other based on job responsibilities.
• Incentive pay for select positions.
• Opportunity for annual increases based on performance.
• Paid Time Off programs.
• Health and welfare benefits such as medical, dental, vision, life, and short- and long-term disability.
• Flexible Spending Accounts for eligible health care and dependent care expenses.
• Family benefits such as adoption assistance and paid parental leave.
• Defined contribution retirement plans with employer match and other financial wellness programs.
• Educational Assistance Program.

Note: Eligibility for these programs may depend on FTE or status (e.g., full‑time, part‑time, per diem, temporary, etc.). Please ask a recruiter for more information during an interview.