Sun Com Mobile Regional Director

Job Type: Full-time

Salary: $70,000.00 - $80,000.00 per year

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Health insurance
• Health savings account
• Life insurance
• Paid time off
• Retirement plan
• Vision insurance

Schedule:

• Day shift

Education:

• High school or equivalent (Preferred)

Experience:

• Management: 1 year (Preferred)
• Retail sales: 1 year (Preferred)

Language:

• Spanish (Preferred)

Work Location: On the road

Essential Duties and Responsibilities:

• Oversee and implement MAPs (Motivation, Accountability, Performance) for CMs without an AD, DMs, and ADs, ensuring compliance and execution of sales targets.
• Lead and execute sales, underperformance, and operations training during store visits and group sessions, collaborating with CMs and ADs.
• Support RSM development through shadowing opportunities.
• Plan and execute meetings (RSM Meetings, Underperformers Training, Quarterly All Hands) in collaboration with CMs, DMs, and ADs.
• Monitor daily sales activities and marketing efforts in GroupMe, ensuring tasks are completed and sales updates are shared across teams.
• Communicate daily and weekly sales updates, sales goals, and new initiatives (e.g., Hoopla, PROMO rundown, SPIFs) to all leadership teams.
• Review, communicate, and ensure the execution of new sales items and initiatives.
• Manage event requests, collaborating with partners and marketing teams.
• Monitor and review sales activity reports and portal alerts, ensuring targets are met.
• Coach employees on performance and incentive plans during store visits.
• Maximizing downtime by assigning tasks related to sales, training, and marketing.
• Shadow customer interactions during store visits and intervene as needed.
• Support new hire training, ensuring progress and timeline compliance.
• Oversee Business to Business (B2B) partnerships. Operations Management
• Monitor store opening processes and operational trouble ticket resolution.
• Inspect store compliance with operational standards (CPOG, demos, merchandising).
• Monitor and ensure proper cash handling procedures are followed.
• Review operations communications, activity, and compliance across stores.
• Oversee employee scheduling to ensure adherence to schedules and company policies.
• Oversee staffing, recruitment, and employee performance reviews.
• Conduct store visits to monitor performance, provide coaching, and offer support.
• Prepare weekly agendas, manage after-hours issues, and submit expense reports.
• Recognize employee achievements and ensure consistent employee engagement.

Qualifications

• Proven experience in retail management, with a focus on sales, operations, and personnel coaching and development.
• Proficiency in employee work scheduling and HR management.
• Excellent communication, organizational, and problem-solving skills.

Requirements

• Must be able to travel locally on a regular basis and, when necessary, overnight, to conduct store visits.
• Must have availability to work a full-time schedule which may include evenings, weekends, and holidays as needed.
• Must have strong interpersonal, communication, and organization skills.
• Must be able to endure moderate physical activity; requires handling of average-weight objects up to 30 pounds or standing for long periods of time.