Substation Controls Business Analyst

Substation Controls Business AnalystLocation: Hybrid (1-2x onsite per week in Pewaukee, WI or Cottage Grove, WI)Duration: 18 months Contract to HIRESummary of Responsibilities:This role requires an individual possessing strong communications skills with the ability to relate well with all levels of the organization and to be able to lead complex discussions driving to decisions around requirements, design, and solutions. Responsible for working both individually and in team environments, participating in system upgrades and project initiatives related to software applications and process improvements. Responsible for working closely with business partners to elicit requirements using multiple techniques, critically evaluating the information gathered from multiple sources, reconciling conflicts and ultimately leading to system design.

In addition, the role requires strong troubleshooting capabilities, understanding of business processes, and ability to establish strong business relationships to provide excellent customer service. Responsible for project elements such as process flow mapping, requirements gathering, functional design, system configuration, logging and managing issues, testing, organization change management, training assistance, and bridges the gap between technical delivery and day-to-day business operations to prevent costly post-launch disruptions.Essential Responsibilities:Assist in defining initiative scope, readiness, complexity, benefits, and other factorsLead business requirement and design sessionsCreate requirement documents and functional design specificationsProvide project inputs related to project, communication, testing, training and cutover plansDevelop test scripts and complete system testing, track and report on testing defects, project issues, action items, etc.Prepare, guide and execute testingDevelop user guides and support documentationEnsure organization is prepared to adopt, support, and sustain a new process or systemFacilitate troubleshooting, root cause analysis, and problem resolution to resolve issuesDrive change management activities to support system implementations, upgrades and process improvementsAnalyze business processes and recommend improvement opportunitiesSelf-motivated, self-directed, curious, and action-minded attitudeStrong analytical and problem-solving skillsExcellent communication and facilitation skills across all levels of the organizationAbility to manage multiple priorities in a regulated environmentExperience with business process mapping and requirements documentationStrong attention to detail and commitment to data accuracy and documentation qualityAnalyze and document data flows and integration requirements between systems, ensuring seamless data exchange, alignment with source-of-truth principles, and support for enterprise reporting and analytics.Ability to build and maintain strong business relationships and customer serviceDemonstrate compliance with ATC's Code of Conduct, all company policies and procedures, and all laws and regulations that govern ATCPerforms other duties as assignedExperienceProgressive experience with defining project requirements, functional design specifications, developing test plans and scripts, organizational change plans and training materials.Proven experience with full Software Development LifecycleProficiency in use of Microsoft O365, Visio, and SharePointProven experience facilitating information management and data governance practicesExperience operating in a regulated industry and maintaining state and Federal complianceAwareness and adherence on appropriate use and risks of Artificial Intelligence (AI)CertificationsIIBA CBAP certification or equivalent preferredProsci Change Practitioner certification preferredPhysical RequirementsExecutive, administrative or clerical position in which employee is primarily involved with sedentary work, including keyboarding.Require occasional lifting objects of 10 to 15 pounds and/or light physical activity including bending, squatting, stooping, twisting, reaching, walking, standing and working on irregular surfaces.