Subcontractor Compliance Manager

Subcontractor Compliance ManagerAbout KBSKellermeyer Bergensons Services (KBS) is the largest privately held provider of facility services in North America, servicing over 2 billion square feet of space daily. We help industry leaders across a wide range of key verticals—including retail, industrial and logistics, healthcare, education, manufacturing, and more—maintain clean, efficient, and welcoming spaces that support their operations. As we continue to grow, we’re looking for team members who are dedicated, reliable, and ready to contribute to a culture built on respect, opportunity, and pride in service.If this sounds like you, then why wait, APPLY TODAY!!Position SummaryThe Subcontract Compliance Manager position is a multi-dimensional role that requires extensive leadership, management, decision-making, and data analysis skills. The position’s primary objectives are to lead and manage the team’s performance to ensure KBS and its customers are protected from supply chain risk by administering and managing all aspects of the subcontractor lifecycle. This includes the coordination of working with subcontractor sourcing teams, initiating the onboarding and qualification process of new subcontractors, monitoring subcontract compliance maintenance, investigating and resolving a variety of subcontract related disputes, facilitating and coordinating subcontract terminations and acting as a liaison with cross-functional teams. As a manager, you will train, develop, and lead support staff.Essential Duties and ResponsibilitiesDevelops or revises training documentation such as process flowcharts, guidance documents, and procedure manuals.Provides training and guidance to support staff to ensure their performance is focused on protecting KBS and its customers from supply chain riskRegularly meets with support staff to review performance measurements, provide constructive feedback, brainstorm and share ideasAssists with subcontractor contract negotiationDevelops ad-hoc reports to assist team with tracking workload and status of ongoing projectsProvides management reports as needed to Director of Subcontractor ComplianceAssesses current processes on a frequent basis to identify process improvement opportunitiesImproves processes and documents procedures based on collection of metrics, feedback from team members, and approval from department or company leadershipSets up cross-functional meetings or conference calls to resolve issues, mitigate risk or discuss ways to solve problems and improve processesWorks on miscellaneous projects and generates ad-hoc reportsAble to carry out the essential functions of this job (with or without reasonable accommodation) without posing specific, current risk of substantial harm to health and safety of self and othersPerforms other related duties as required and assignedAdditional Duties and ResponsibilitiesUpon management request.QUALIFICATIONSProcess engineering and database skills are preferred but not requiredExperience with contracts, insurance, legal, payroll, or human resources is preferred but not requiredFacilities Maintenance industry experience is a plusDemonstrates effective leadership, management, and critical thinking skillsDemonstrates excellent interpersonal, listening, and conflict management skillsPossesses adaptability, resourcefulness, ability to navigate varying requests, and stress toleranceHas excellent communication skills, both oral and writtenPossesses strong mathematical skills, ability to analyze and disseminate data, and create reportsAbility to analyze problems and implement effective solutionsSuperior attention to detail, data entry accuracy, and editing skillsDemonstrates superior time management and prioritizing skills, including sensitivity to urgent mattersDemonstrates honesty and integrity at all timesAbility to follow appropriate safety guidelinesDemonstrates ability to be flexible, prioritize tasks and responsibilities and complete duties and projects within allotted timeAble to respond to change productively and to handle additional tasks and projects as assignedThrough actions and example, ensures that KBS values are fully incorporated into company customer and vendor interactionsEXPERIENCE REQUIREDKnowledge of customer service and supply chain management principles and practices5 years’ experience and knowledge of administrative proceduresEDUCATIONHigh School Diploma, General Education Degree, or equivalent; Bachelor’s Degree is a plusDemonstrated keyboarding skills of at least 45wpmLANGUAGE SKILLSBilingual English/Spanish preferredMust be able to read and interpret documents, such as letters, email communication, contracts, instructions and procedure manuals in oral, written or diagram formMust be able to write detailed and summary reportsMATHEMATICAL SKILLSMust be able to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimalsMust be able to apply mathematical concepts to practical solutionsMust be able to analyze statistical reportsREASONING ABILITYAbility to apply common sense understanding to carry out instructionsAbility to deal with standardized situations with only occasional or no variableAbility to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization existsCOMPUTER SKILLSTo perform this job successfully, an individual should have knowledge of Microsoft Office programs to include, but not limited to Word, Excel, PowerPoint and Outlook, with an emphasis on Excel (VLOOKUP, Pivot Tables, Graphs, etc.).Working Conditions/Physical RequirementsSchedule:Regular weekly schedule; weekends or holidays as neededThe working conditions and physical environments described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.Physical requirements:Extended periods of work seated at a desk; repetitive hand motions; prolonged use of computer; occasionally lift and carry up to 25 lbs.Ability to speak clearly (use of voice)Vision requirements include close vision, distance vision, moderate peripheral vision, depth perception and ability to adjust focusEnvironment:Office environment generally mild to moderate conditions including varying temperatures and noise levels conducive to a busy workplace and office equipmentLighting varies based on building requirements and may be adjusted within reasonTime constraints and related pressures to complete work are highTravel: <5%KBS considers all applicants for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, gender identity, and expression, marital or military status, or based on an individual's status in any group or class protected by applicable federal, state, or local law. KBS also provides reasonable accommodations to qualified individuals with disabilities in accordance with the Americans with Disabilities Act and applicable state and local law.We participate in the E-Verify program administered by the U.S. Department of Homeland Security #J-18808-Ljbffr