Studio Receptionist & Member Experience SpecialistAre you passionate about health and wellness? Do you love meeting new people, creating amazing customer experiences, and being part of an energetic team? BODY20 is looking for a friendly, outgoing, and highly organized Studio Receptionist & Member Experience Specialist to be the face of our studio.
This isn't your typical front desk position. You'll build relationships with members, introduce new clients to BODY20, support studio events, create social media content, and help grow one of the fastest-growing fitness brands in the country. If you're someone who enjoys connecting with people and thrives in a fast-paced environment, we'd love to meet you!About BODY20: BODY20 is revolutionizing the fitness industry through FDA-cleared Electro-Muscular Stimulation (EMS) technology.
Our 20-minute workouts activate over 90% of the body's muscle fibers, helping members build strength, improve endurance, increase muscle tone, and achieve incredible results in a fraction of the time of traditional workouts. At BODY20, we're passionate about helping people feel stronger, healthier, and more confident—and our front desk team plays a huge role in making that happen.What You'll Do: As the first and last person our members see each day, you'll help create an exceptional studio experience by:Greeting every member and guest with enthusiasm and professionalismBuilding meaningful relationships with members and prospective clientsScheduling appointments and managing the studio calendarAnswering membership questions and assisting with member accountsFollowing up with prospective members and helping convert leads into membershipsSupporting the sales process and onboarding new membersAssisting with community events and local marketing initiativesCreating 2–3 engaging social media posts each weekAssisting with content for our monthly email newsletterHelping maintain a clean, organized, and welcoming studioWhat We're Looking For: You'd be a great fit if you:Love interacting with people and providing exceptional customer serviceAre outgoing, positive, and highly organizedHave excellent communication skillsEnjoy working toward team goalsAre passionate about health, wellness, and fitnessAre comfortable learning new technology and softwareThrive in a fast-paced, team-oriented environmentTake initiative and enjoy solving problemsQualifications:1+ year of experience in hospitality, retail, customer service, fitness, or salesStrong communication and organizational skillsComfortable using computers and learning new softwareAvailable to work evenings and weekends:Monday–Thursday: 3:00 PM–7:30 PMSaturdays - 7AM - 12:30PMAbility to participate in 1–2 BODY20 workouts per week so you can confidently share your personal experience with prospective membersCompensation & Benefits:Competitive hourly payCommission opportunitiesPaid Time Off (PTO)Complimentary BODY20 MembershipFitness casual dress codePositive, collaborative team environmentGrowth opportunities within a rapidly expanding companyPerfect For: This position is ideal for someone with experience in:Boutique fitness studiosHospitalityRetail salesCustomer serviceMarketing or CommunicationsBusinessExercise ScienceHospitality ManagementWhy You'll Love Working at BODY20:You'll help people improve their lives every day.You'll be part of a fun, energetic, and supportive team.You'll receive a complimentary BODY20 membership.You'll gain experience in customer service, sales, marketing, and community outreach.You'll have opportunities to grow as BODY20 continues to expand.Compensation: $16.00 - $18.00 per hour