Studio Manager

Studio Manager – Membership Sales & Operations

Boutique Fitness | Monroe, NY

Salary: $70,000–$75,000

Employment: Full-Time | On-Site

The Opportunity

Good Soul Hunting is partnering with a growing boutique fitness business to recruit a commercially driven, people-focused Studio Manager.

This is an exciting opportunity for an experienced manager who thrives on driving sales, building meaningful client relationships and delivering exceptional customer experiences.

Our client operates a premium, community-focused fitness environment where personalized service, attention to detail and strong member relationships are central to the business.

We're looking for a confident, energetic and proactive leader who can take ownership of membership growth, client retention, team leadership and day-to-day studio operations.

Importantly, we're open to candidates from boutique fitness, premium retail, hospitality, wellness and other customer-focused businesses who bring strong commercial experience and a genuine interest in health and fitness.

Key Responsibilities:

Membership Sales & Business Growth

• Drive membership sales, lead conversion and overall business growth.
• Deliver engaging introductory experiences and studio tours, confidently converting prospective clients into members.
• Proactively manage sales leads, follow-ups, referrals and community outreach.
• Monitor sales performance and identify opportunities to improve conversion rates.

Client Experience & Retention

• Build strong, lasting relationships with members and deliver exceptional personalized service.
• Proactively manage member engagement, satisfaction and retention.
• Handle client concerns, membership cancellations and retention conversations professionally and confidently.
• Create a welcoming, high-quality environment where every member feels valued.

Team Leadership & Studio Operations

• Oversee daily studio operations, ensuring consistently high standards of service and presentation.
• Lead and support instructors and front-desk team members.
• Coordinate staffing, scheduling and day-to-day operational requirements.
• Monitor class attendance, occupancy and overall studio performance.
• Identify opportunities to improve operational efficiency and the member experience.

Commercial Performance & Accountability

• Track key performance indicators, including membership growth, sales conversions, retention and attendance.
• Provide regular performance updates and recommendations to business ownership.
• Take ownership of studio performance, demonstrating initiative, accountability and a commercially focused mindset.

About You

We're particularly interested in candidates who can demonstrate:

• Proven experience in sales, business development or customer-focused management.
• Strong commercial awareness and confidence converting prospective customers into paying clients.
• Excellent communication, presentation and relationship-building skills.
• Experience leading teams and managing daily business operations.
• The ability to engage professionally with a discerning, high-expectation clientele.
• A proactive, organized and solutions-focused approach.
• Genuine enthusiasm for health, fitness and wellness.

You don't need to currently work in the fitness industry. We're equally interested in talented managers from premium retail, hospitality and other service-led environments who are looking to bring their experience into boutique fitness.

Compensation & Working Arrangements

• Base salary: $70,000–$75,000 per annum.
• Location: On-site, New York State.
• Schedule: Monday–Thursday, approximately 8:30am–5:30pm; Friday, 8:30am–2:30pm; plus approximately one hour on Sunday for introductory sessions. TBC.
• Career development: Opportunity to grow professionally within an expanding boutique fitness business.

Why Consider This Opportunity?

This is more than a traditional studio management position. You'll have the opportunity to make a genuine commercial impact, build meaningful client relationships and help shape the success of a growing business.

For someone who enjoys selling, leading people and creating exceptional customer experiences, this offers an exciting opportunity to build a long-term career in boutique fitness.

Interested in learning more?

Apply through Good Soul Hunting for a confidential conversation about the opportunity.