Unknown Company

Studio Experience & Sales Training Manager

new york, ny • Posted 1 weeks ago
Onsite Full Time Management & Operations

Nuovo Artistic Studios is the premier destination for all things self-love. A by-women company and the largest artistic photography company in North America, Nuovo is on a mission to empower individuals by fostering confidence and self-expression while celebrating intimacy and individuality.

We are searching for a Studio Experience & Sales Training Manager to join our dedicated team, playing a crucial role in developing, delivering, and continuously improving training programs that combine emotional intelligence, client experience, and premium sales performance .

This role ensures our photographers can both support clients emotionally and achieve strong sales results. This is an excellent opportunity for someone who thrives in a fast-paced, creative setting and takes pride in contributing to an exceptional client experience.

What You'll Do

  • Design and deliver a comprehensive training program on emotional intelligence, trauma-aware communication, active listening, confidence coaching, and client experience excellence
  • Develop high-impact sales modules: value-based selling, soft closing, upselling, and objection handling
  • Facilitate workshops, role-plays, simulations, and 1:1 coaching sessions, supported by scripts, guidelines, and evaluation tools
  • Shadow photographers during sessions to provide tailored feedback and enhance emotional presence and commercial performance
  • Track performance metrics and implement personalized development plans
  • Ensure consistent, ethical, and high-standard client experiences across all studios
  • Establish evaluation frameworks, certification processes, and structured onboarding for new hires

Requirements

  • You are an expert in designing and delivering impactful training programs, from workshops to immersive role-plays
  • You have strong experience in luxury retail, wellness coaching, customer experience, beauty, hospitality, or service-oriented industries
  • You have a proven track record in premium, high-ticket B2C sales
  • You demonstrate a clear mastery of consultative selling, emotional-driven purchasing, and high-value closing techniques
  • You demonstrate outstanding listening capability, are able to respond to emotional, sensitive, or vulnerable conversations with empathy and professionalism
  • You bring a strong coaching presence, able to recognize subtle behavioral patterns and elevate performance through thoughtful, tailored feedback that inspires confidence and motivation

Benefits

  • Inspiring Work Environment: Immerse yourself in a creative, collaborative studio where artistry and empowerment converge
  • Growth Opportunities: Be part of a fast-growing company committed to nurturing talent and fostering career development
  • Recognition and Support: A team that values your contributions and celebrates your success
  • Exclusive Perks: Access to Nuovo's services and products, ensuring you, too, can experience the power of portraiture. We also provide you with a 50% Family & Friends discount

About Us

Nuovo Artistic Studios is not just a photography studio; it's a movement designed to uplift, empower, and transform. Our mission is to provide every guest with a luxury experience that inspires confidence and celebrates individuality. With studios across North America, we are redefining the art of modern portraiture, one empowered story at a time.

This is your opportunity to join a team dedicated to excellence and artistry. Become part of the Nuovo legacy and make an impact, one unforgettable moment at a time. This is your moment. Apply today!

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