Sr. Strategy and Technical Business AnalystThe Sr. Strategy and Technical Business Analyst supports transition strategy execution for Amtrak's Managed Network Services future state.
Working with Program Management, the Sr. Strategy and Technical Business Analyst will be responsible for drafting Executive-Level briefings, working-level deliverables, and day-to-day operational-level standard operating procedures, OLAs, and process & policy documents to support inhouse and vendor transition initiatives.Essential Functions:Facilitate the creation of the IT strategiesIdentify key strategic business objectives and prioritiesAlign IT objectives to the strategy, define IT metrics, and the communication and change management plansConduct business working sessions to capture required IT services / needsTranslate strategies into actionable rolling plans to support business needsAlign IT initiatives to strategic map and balanced scorecardsPrepare and lead Strategic Review Meetings (SRMs)Team with IT leadership team to identify new IT servicesAnticipate business demand for new IT services; understand the business strategy's impact on IT and help define the IT services to build / deliverDetermine how IT services will be delivered to the customerDetermine what channels customers interact with to obtain IT servicesWork with IT Finance Office to determine IT fundingPerform IT strategy refreshesCreate transformation roadmapsGather and analyze industry and external information such as trends, initiatives, and future forecasts to make recommendations on future strategic directionsEnsure Amtrak corporate strategy is cascaded appropriately within ITTrain and mentor IT population on strategy, methodologies, and processKey Deliverables:Reports, Strategic Plans, Roadmaps, and Project plansCollecting and synthesizing large amounts of technically complex data from disparate sourcesExcel spreadsheets, project plans and other analytical deliverablesResearch documentationAnalysis and presentationsMinimum Qualifications:Bachelor's degree in Computer Science, Information Systems, Network Infrastructure, Network Security, or related field with 7+ years of relevant work experience and or equivalent work experience or 10+ years of relevant work experience to satisfy education and experience requirementsProven experience working with senior leadership on defining and delivering on a strategic roadmapPossess a proven track record for being detail-oriented with a demonstrated ability to motivate and follow-through on projectsStrong organizational, interpersonal, and written communication skillsSignificant expertise with IT strategy frameworks and methodologiesRequires at least eight years of business or IT strategyPreferred Qualifications:Bachelor's degree in Computer Science, Information Systems, Business, or related field with 5+ years of relevant work experienceMaster's degree in a related disciplineExperience in the transportation industryExperience working in a highly technical environmentMaster's degree or equivalent10+ years of business or IT strategyExperience in developing training, communication, and change management plansMust have excellent oral and written communication skills.