Finch is seeking an experienced operator in S&O/BizOps to improve the client experience and drive more reviews and referrals. You’ll partner with case managers, operations, engineering, and attorneys to identify friction and ship fixes.
You’ll define metrics, run focused tests, and turn results into repeatable processes. The role includes hands-on tool-building with AI client assistant, and you’ll help scale improvements across teams at Finch's NYC office.
#J-18808-LjbffrStrategy & Operations: Build AI-Driven Client Experience in new york at Unknown Company
This position is listed as full time and onsite.