Vestwell is seeking a Workforce Manager to own forecasting, capacity planning, scheduling, and real‑time operations. You will model staffing needs, handle seasonality, and partner with leadership to ensure optimal coverage across call, email, and case queues.
You’ll build data-driven reports, identify efficiency gains, and drive process improvements while upholding confidentiality of plan sponsor data. This hybrid role is based in multiple offices including NYC and Austin.
#J-18808-LjbffrStrategic Workforce Manager: Forecasting & Scheduling in austin at Unknown Company
This position is listed as full time and hybrid.