The UCLA Health Workforce Management Supervisor provides operational leadership for real-time staffing management, forecasting, and performance monitoring within the Patient Access call center operations in Los Angeles. This role oversees staffing forecasts, scheduling optimization, and adherence to service level targets to drive high-quality patient access services.
They lead Workforce Management Analysts, ensuring accurate forecasting, scheduling, reporting, and insights that support leaders
#J-18808-LjbffrStrategic WFM Lead — Real-Time Staffing & Forecasting in los angeles at Unknown Company
This position is listed as full time and onsite.