Unknown Company

Strategic Project Manager – Customer Experience

washington, dc • Posted 2 weeks ago
Onsite Full Time Management & Operations

Washington Metropolitan Area Transit Authority is seeking a Project Manager (Non-Technical) to lead strategic initiatives that enhance customer experiences across mobile apps, web modernization, and digital fare products. You will coordinate across the Authority to plan, develop, and implement major projects with broad impact on customer interactions.

The role emphasizes data-driven analyses, policy development support, and executive-facing communications while managing budgets and timelines for

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Strategic Project Manager – Customer Experience in washington at Unknown Company

This position is listed as full time and onsite.

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