Capital One is seeking a Senior Director of Workforce Operations & Enablement to lead a multi‑level team of process managers, directors and analysts delivering workforce services for the International Card Agent Servicing workforce and improving network health.
This hybrid role requires strategic planning, cross‑functional partnership with Product, Tech, Operations and Business Analysis, and hands‑on leadership to drive investments in data and core systems.
#J-18808-LjbffrStrategic Leader, Workforce Ops & Process Innovation in mclean at Unknown Company
This position is listed as full time and hybrid.