Strategic HR Director: Payroll, Systems & Training

Mobilelink is one of the fastest-growing wireless retailers in the nation, committed to delivering exceptional service and innovation through our expanding network of retail locations. As we continue to scale, we are looking for a strategic and experienced Director of Human Resources to lead our people operations and support our dynamic workforce.

Role Summary:

The Director of Human Resources will be responsible for overseeing and evolving all core HR functions while playing a key role in building the systems and processes that support a growing, multi-unit organization. This role will be hands-on, collaborative, and heavily focused on scalable HR systems , payroll accuracy , training implementation , and vendor partnerships that align with Mobilelink’s business goals.

Key Responsibilities:

• Lead and manage payroll operations to ensure timely, accurate compensation for all employees, while continuously improving related processes and systems.
• Oversee the implementation and optimization of HRIS platforms , ensuring systems are fully integrated, user-friendly, and aligned with organizational needs.
• Spearhead systems implementation projects , including selection, rollout, training, and adoption of new HR technologies and tools.
• Build and maintain strategic relationships with HR vendors and service providers , managing contracts, renewals, and performance.
• Design and execute company-wide training and development initiatives , supporting employee growth, leadership readiness, and compliance requirements.
• Support workforce planning, talent development, and organizational design in partnership with executive leadership.
• Ensure compliance with all local, state, and federal employment laws and best practices across multiple locations.
• Develop, refine, and enforce HR policies and procedures to support a positive and productive work environment.

What We’re Looking For:

• Bachelor’s degree in Human Resources, Business, or a related field (Master’s or HR certification a plus).
• Minimum of 7 years of progressive HR experience, including 3+ years in a senior or director-level HR role.
• Demonstrated success in payroll management , HRIS implementation , and systems integration .
• Experience managing external HR vendors , from selection to performance oversight.
• Proven ability to design and lead training and development programs across various teams and locations.
• Strong understanding of employment law, compliance, and HR best practices, particularly in a retail or multi-unit business environment .
• Excellent leadership, communication, and project management skills.

Qualifications:

Experience in retail, telecommunications, or other high-volume customer-facing industries is strongly preferred.