Samsung Electronics America, Inc. is seeking a senior leader to oversee field service operations across the in-home service network. The role drives improvements in FTF, NPS, TAT, and overall service efficiency while managing partners and the FSS call center.
You will lead cross-functional teams, forecast requirements, and deliver strategic initiatives to enhance customer experience. Ideal candidates bring extensive experience in field service leadership, strong analytics, executive
#J-18808-LjbffrStrategic Field Service Operations Leader in plano at Unknown Company
This position is listed as full time and onsite.