Fidelity Investments in Covington, KY is seeking a Director of Defined Benefit Operations to lead client and operational services for Fortune 1000-scale plans. You will supervise a team across Customer Research, Resolution and Transaction Processing, shaping strategy, capacity planning, and cost management.
The role requires 8–10 years in benefits outsourcing, a Bachelor's degree (MBA preferred), strong leadership, analytics and client-facing skills, and a commitment to on-site collaboration
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