Unknown Company

Strategic CX Architect for Scalable Customer Journeys

northern, ky • Posted 2 weeks ago
Onsite Full Time IT Management & IT Project Management

Vacatia, Inc. is seeking a Customer Experience Principal Architect to design the future operating model across people, process, technology, data and automation.

You will identify friction in customer journeys, translate pain points into scalable requirements, and partner with Product, Tech, Data and Operations to deliver measurable improvements.

This senior, hands-on role requires strong executive communication and the ability to influence across a fast-moving, growing organization.

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Strategic CX Architect for Scalable Customer Journeys in northern at Unknown Company

This position is listed as full time and onsite.

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