Zillow's Agent Software and Advertising (ASA) organization seeks a Manager, Customer Success – Strategic Segment to lead a high-impact team serving our largest, most complex agent customers across Showcase, Zillow Pro, and Follow Up Boss. You will coach CSMs to build trusted relationships and develop strategic account plans.
You will create consistent operating rhythms, drive renewal and expansion, align with Sales and cross-functional partners, and ensure a cohesive Zillow experience.
#J-18808-Ljbffr