Casella Waste Systems, Inc. is seeking a Senior Manager of Customer Care to direct customer care operations by leading Customer Care Team Managers, setting performance standards, and implementing service delivery strategies that drive exceptional experience and support Casella's growth across multiple regions.
You will analyze customer insights, develop workforce plans, coach leaders, onboard acquired teams, and collaborate with cross‑functional partners to improve retention, satisfaction, and
#J-18808-LjbffrStrategic Customer Experience Leader in rutland at Unknown Company
This position is listed as full time and onsite.