Canals, a remote-first software company serving wholesale distributors, seeks a Customer Success Manager in the United States. You will own post-sale relationships for a portfolio, lead onboarding, drive adoption, and manage renewals across teams. Collaborate with Product and Engineering to resolve issues and surface insights as we scale.
You’ll lead business reviews, track usage metrics, and build scalable playbooks while ensuring a customer-first experience across Canals’ diverse client base.
#J-18808-LjbffrStrategic CSM for AI-Driven SaaS (Remote) in workfromhome at Unknown Company
This position is listed as full time and able to be worked remotely.