Waitwhile is seeking a Customer Success Manager, Solutions to architect scalable, self-serve AI onboarding and manage end-to-end commercial lifecycle for Mid-Market customers. You will own renewals, upgrades, and downgrades, driving Net Revenue Retention with independent decision-making and strategic client leadership.
You will operate in a fully remote environment with occasional on-site visits as needed, communicating clearly with cross-functional teams and guiding product direction based on
#J-18808-LjbffrStrategic CSM, AI Solutions Remote EST in workfromhome at Unknown Company
This position is listed as full time and able to be worked remotely.