Account Manager, Strategic Accounts (Mid-market) – Mortgage Technology
Remote | Full-time | Base + Commission
Be the trusted advisor to high-value mortgage clients. You’ll own the post-sale relationship, protect and grow revenue, and make sure clients get the full value of the technology they rely on.
Are you ready to apply Make sure you understand all the responsibilities and tasks associated with this role before proceeding.
What you’ll do
- Own the relationship for a portfolio of strategic accounts, working with executive and senior leaders
- Build account plans that tie client goals to our solutions
- Track account health, adoption, and satisfaction to spot risks and opportunities early
- Lead escalations through to resolution
- Support renewals and partner with Sales to expand accounts
- Rally Product, Implementation, Support, and Client Success teams around client outcomes
- Hit retention, growth, and satisfaction targets
What you bring
- 7+ years in strategic account management, customer success, or other client-facing roles
- Strong knowledge of mortgage, mortgage servicing, lending operations, or mortgage technology
- A track record of managing executive-level relationships and hitting xhqgsiq retention and revenue goals
- 2+ years leading cross-functional teams or initiatives
- Strong presentation, negotiation, and problem-solving skills
- Bachelor’s degree or equivalent experience (MBA preferred)
Why this role
- Real ownership of strategic relationships
- Commission plan that rewards results
- Remote position
Strategic Account Manager in united at Unknown Company
This position is listed as full time and able to be worked remotely.