Strategic Account Lead

Owning 1-2 of Pulley's largest enterprise accounts, the full-time Strategic Account Lead will manage customer relationships, coordinate program visibility, and enable internal resources while working remotely to ensure client success and satisfaction. Key responsibilities Maintain a comprehensive view of account project portfolios to ensure alignment and proactive issue identification Serve as the primary contact for decision-makers, fostering trust through regular communication and account reviews Onboard new stakeholders and facilitate program growth by collaborating with both internal teams and external partners Required qualifications 4-8 years of experience in project management, program management, or a related client-facing role Background in construction, real estate, architecture, permitting, or a related field Demonstrated ability to manage large, complex projects or programs with multiple workstreams Strong communication skills, with the ability to translate complex updates into clear, customer-facing language Proven track record of building genuine relationships with stakeholders and working cross-functionally