About the Role
General Sales Managers at Ashley are responsible for building a successful sales team and ensuring an exceptional in-store experience for every guest that results in increased store sales, profitability, and customer loyalty. The General Sales Manager is responsible for developing and leading a team of retail professionals in the implementation of the company’s sales approach, meeting and exceeding key performance indicators, and ensuring that company policies and operating procedures are being met.
Unlock a $10,000 sign-on bonus! Are you an experienced, high-performing sales professional with a background in furniture retail? We want YOU to join our dynamic team!
Essential Duties and Responsibilities
- Maintains a store environment that reflects company brand and corporate operating procedures.
- Hires, trains, and retains the highest quality team members who exhibit energy and enthusiasm
- Coaches using the company's selling skills model with the passion to drive real action
- Uses metrics to coach the proper behaviors needed to be a world-class selling organization
- Utilizes company resources to keep associates up to date on product knowledge, selling skills and operational efficiencies.
- Leads all store activities with the highest ethical standards and demands the same from their teams
- Ensures associates are provided with the necessary tools to perform job responsibilities.
- Improve all store associate’s product-knowledge, effectiveness, and efficiency through weekly meetings with an emphasis on total customer satisfaction.
- Coach and counsel team based on results
- Analyze and measure business trends; develop and implement plans to maximize sales and meet or exceed goals and objectives.
- Ensure appropriate merchandise displays and signage.
- Continually evaluate and react to performance issues and actively recruit management and sales associates.
- Complies with security and confidentiality regarding company policies.
- Complies with company safety standards
Job Qualifications
Position Requirements:
- 5+ years General Sales Management, preferably in a commissioned sales or big box retail environment
- A bachelor’s degree in business, marketing or related areas is preferable.
- Prior experience successfully managing a team of 25 or more associates is required.
- Proven track record of meeting financial objectives
- Ability to execute plans and strategies.
- Ability to positively lead, mentor and drive a successful sales team
- Experience in a commissioned sales environment preferred.
- Proven track record of customer service excellence
- Goal oriented – Energetically focuses efforts on meeting goals, mission, or objective.
- Excellent communication and listening skills
- Strong attention to detail
- Effectively work on multiple projects simultaneously
Seniority Level: Mid-Senior level
Employment Type: Full-time
Job Function: Sales and Business Development
Industries: Retail
Location: Winchester, VA
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