Manager Job Duties: Here’s a clear breakdown of Gas Station Store Manager duties — these typically combine retail, operations, and leadership responsibilities.
Operations Management
- Oversee daily store and fueling operations, ensuring pumps, registers, and equipment function properly.
- Monitor fuel deliveries, storage, and sales to prevent shortages or compliance issues.
- Maintain cleanliness and safety standards for the store, forecourt, restrooms, and surrounding property.
Staff Supervision & Training
- Recruit, train, schedule, and supervise cashiers and attendants.
- Provide coaching on customer service, upselling, and safety protocols.
- Handle staff concerns, resolve conflicts, and conduct performance evaluations.
Customer Service
- Ensure staff delivers friendly, efficient service to customers.
- Address customer complaints and resolve issues quickly.
- Promote loyalty programs or special promotions to increase sales.
Financial & Inventory Control
- Manage cash handling, deposits, and reconciliation of daily sales.
- Order, receive, and track store inventory (snacks, drinks, automotive products, etc.).
- Control fuel inventory and monitor shrinkage or theft.
- Meet sales targets and control operating costs to maximize profitability.
Compliance & Safety
- Enforce all state/federal regulations regarding fuel handling, tobacco, and alcohol sales.
- Ensure proper safety procedures (spill prevention, fire safety, emergency protocols).
- Maintain compliance with health codes and inspections.
Reporting & Administration
- Prepare daily/weekly/monthly reports on sales, fuel volumes, and expenses.
- Use POS and back-office systems to analyze trends and adjust operations.
- Communicate with district/regional managers on store performance.
Physical Requirement: Should be able to lift 50 pounds.
Manager’s Pay Scale: 54 to 90K per year with Bonuses.
Benefits: Health Insurance, 401K plan, paid vacation.
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