Store Manager

Company Description

Starbucks is a global coffee company focused on creating a welcoming environment where partners (employees) are at the center of the experience. The company is dedicated to inspiring positive change in communities while offering opportunities for personal and professional growth. Guided by its mission to be the premier purveyor of fine coffee, Starbucks aims to nurture the human spirit one person, one cup, and one neighborhood at a time. Starbucks is an equal opportunity employer and offers a range of career paths, benefits, and resources, which can be explored at careers.starbucks.com.

Role Description

The Store Manager role at Starbucks in Stamford, CT is a full-time, on-site position responsible for leading store operations and partner teams. Day-to-day tasks include managing staffing, scheduling, and training, overseeing customer service standards, and ensuring a clean, safe, and welcoming store environment. The Store Manager monitors store performance, including sales, inventory, and retail loss prevention, and implements initiatives to drive results. This role also involves coaching partners, fostering an inclusive culture, resolving customer concerns, and upholding Starbucks policies and brand standards.

Qualifications

• Strong skills in Customer Service and Customer Satisfaction to create a welcoming experience and resolve customer concerns effectively.
• Demonstrated Store Management experience, including team leadership, scheduling, and daily operational oversight.
• Excellent Communication skills to provide clear direction, give feedback, and collaborate with partners and leadership.
• Knowledge of Retail Loss Prevention practices to protect company assets and maintain compliance with store policies.
• Previous retail or food service leadership experience preferred, with the ability to manage a fast-paced environment.
• Ability to coach and develop team members, promoting an inclusive and supportive workplace.
• Comfort with basic business metrics, such as sales, labor, and inventory management.
• Availability to work a flexible schedule, including early mornings, evenings, weekends, and holidays as needed.