Store Manager

Are you Amazing? Are you Ready to Lead? Are you coachable? Are you fun? We want YOU!

Scooter’s Coffee on E 70th Street in Shreveport is looking for an Amazing Store Manager to help lead a team of baristas to be Amazing! With over 930 locations nationwide, Scooters Coffee is a fast-growing brand in the coffee industry. We strive for Amazing People, Amazing Drinks, Amazingly fast! We pride ourselves in creating a culture that is fast-paced, fun and constantly adding value to and developing the members of our teams. We are passionate about coffee, blenders and infused beverages and are looking for a strong leader with an Amazing personality to grow with our company.

A qualified Store Manager would enjoy the following job perks:

• Competitive salary paid bi-weekly: $38,000-$43,000 annually
• Regular production-based bonuses
• Fun, fast-paced & productive work environment
• One FREE specialty drink on-shift.
• All you can drink FREE brewed coffee on-shift
• Opportunities for future management positions

Responsibilities of Store Manager include, but are not limited to:

Leading & Coaching the Team

• Work closely with experienced business owner/franchisee
• Build/maintain schedules for team members
• Direct the barista station workflow and maintain quality and speed of service
• Provide feedback and encouragement to employees
• Ensure baristas are aware, knowledgeable, and coached in their top 3 priorities (Training, Friendliness, and Speed)
• Answer questions and field team member phone calls as needed
• When warranted, administer necessary disciplinary actions to include written warnings, corrective action forms, and behavioraldocumentation
• Complete inventory and enter Harvest order in shopping cart each week
• Provide assistance in the interviewing, hiring, and training of new employees
• Check store email address daily (during scheduled working hours) and respond to emails from Corporate and Red Rock Java, Inc.
• Leadership Team in a timely fashion
• Other tasks as assigned by Store Owner at their discretion
• Attend monthly/quarterly meetings with the Store Owner & team. Bring any ideas for growth, professional development needs, and questions to this meeting.

Schedule

• Manage all aspects of operating a store
• Lead and coach your team through rushes
• Maintain store cleanliness both inside and outside
• Upsell drink size, food, and drink add-ins
• Hold team members accountable for all company policies and procedures
• Serve as point of contact for team member questions
• This includes being available for phone calls and handling all personnel situations as they arise
• Coach the team as to what constitutes an emergencyand, therefore, a phone call
• Maintain flexibility to work nights and weekends in order to train new team members, or re-train existing team members

Same Store Sales Growth

• Work closely with Store Owner to maximize same store sales growth and retention
• Uphold the3 Amazings - Amazing People, serving Amazing Drinks, Amazingly Fast
• Uphold the company core values in all we do - Integrity, Love, Humility, Courage .
• Upselling - of drink size, food, and drink add-ins.
• Beating the Scooter’s System Averages - grow store sales at a rate that beats the Scooter’s System Average on a quarterly basis.

HAVE FUN, COACH YOUR TEAM, BE KIND, & MAKE THOSE AROUND YOU FEEL SPECIAL!